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dconnor Posted:
What is the main
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On Apr 27, 2017 at 18:52:02

Trafford Posted:
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On Apr 27, 2017 at 10:42:50

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On Mar 28, 2017 at 12:42:33

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On Feb 23, 2017 at 18:33:52


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Review: My First Day With Vonage, Excellent!
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Vonage Customer Review: One month with Vonage, and...
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Vonage Like many others I presume I signed up for Vonage to try it out and requested a new



Like many others I presume I signed up for Vonage to try it out and requested a new number nine months ago. I have since adopted that Vonage number and still use my Bell Canada number. I seem to be a prime candidate for a Virtual number client. I have the basic 500 plan.

I looked at my options and I cannot find all the answers I'm looking for. I have come up with a few options to transfer my Bell Canada number to Vonage:

Option 1:
Keep my existing Vonage number as my primary number and add my current Bell Canada number as a Virtual number.

Questions with this option:
I cannot find how to request a virtual number and use my current Bell Canada number. I only have the option to request a new number. Perhaps I can request a new number and ask it to be changed to my current Bell Canada number later? Can I tell which number was called (either by ring tones or call display) when people call me?

Option 2:
Request a second Vonage line to my existing account and use my current Bell Canada number.

Questions with this option:
Are the minutes for the second line added up to the account or are they maintained separately by number? Can a number be converted to a virtual number from a line later on to accomplish Option 1? Can I forward the 2nd line to my current main account number?

Option 3:
Request a Vonage SoftPhone number with my current Bell Canada number.

Question with this option:
I cannot see how I can specify to use my current Bell Canada number as the number to use with the SoptPhone. Can I forward my calls to my main Vonage number transparently and basically use it like a virtual number?

Other question:
I have read that the incoming calls don't count as used minutes for the 500 minute plan. Is this true for all circumstances or just for the virtual numbers.

Perhaps others have gone through these dilemmas and can point me in the solution that best fit my situation.



Read The Full Thread:

Already a Vonage user, considering moving my Bell line?


Option 1: I don't think that you can port your Bell number to be a virtual number.
Thanks miket603 for that lengthy answer! I will contact Vonage and inquire about
I would assume tha option 1 should be possible as Vonage has this in their FAQ:
From my billing tab in my Dashboard I can request to change my phone number. I did

parisivi posted "Like many others I presume I signed up for Vonage to try it out and requested a new" on 01/23/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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