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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Vonage Like it was stated before, there are many databases for caller Id through out the



Like it was stated before, there are many databases for caller Id through out the country. What Verizon subscribes to isn't nesecarily the one Vonage subscribes to which is why if you call Verizon you may get your name, but if you call a Vonage customer, you may get "joe's chicken shack" with one number and "Mike's meatlocker" with another number (as Vonage has many carriers who service their inbound calls, and also caller ID, who all subscribe to different caller ID databases).

As far as Cell phones are concerned, the inbound carriers are concerned, they just put a general caller ID information such as "Wireless caller" or "PCS phone <state initials>" whenever they see a cell phone is calling due to the fact that cell phone owners change more frequently then land line numbers do, so rather then spending many man-hours constantly changing them, they put a general tag on it.

Also keep note that some cell phone companies (Verizon Wireless does this to all their outbound calls as far as I know) provision all numbers to display a general tag such as WIRELESS CALLER (whether there are ways around this, I do not know, but from what I gather, this is a general rule of thumb).

Now for the fix, and a slight twist to it.

If, in fact, your cell phone (or whomever is having the issue) actually has a name attached to it from the originating provider (ie verizon attaches a name to the number who is making the call) and it does not show up on a Vonage service, the owner of that number would have to have their originating cell phone carrier contact the carrier who services that Vonage number they are trying to call to in order to update their caller ID database.

Why is this? well for one, cell phone providers do not allow other carriers to open up tickets regarding them. Why this is, I do not know, cell phone companies are a pain to deal with sometimes. Another thing is that some carriers CANNOT update caller ID information in a database regarding a number they do not own, and need the originating cell phone carriers authorization to change it, or need to provide what databases they use so the originating cell phone carrier can submit a request to those databases.

It's a pain to do, I know, but if you really want caller ID to display what you want it to display, this is what needs to go on. Hope I answered some questions



Read The Full Thread:

Caller-id gives "location" not "name"


I'm a new Vonage customer. Call quality has been fine so far but I am not getting
what does it say on your vonage dashboard account?
This exact same scenario happens to me.. Not a big deal
The online dashboard shows exactly what displays on the phone: my name on calls
If you get any text displayed, your wiring is OK. What you need to understand
Thanks for the explanation. At least so far, it appears that Vonage's database
I've noticed the exact same issue as the OP. My wife and I both have the same
Here's the company that Vonage uses for number-to-name translation: http://www.targusinfo.com/
I know they use Targus/TNS/verisign/ Syniverse and illuminet off the top of my

Lnk64 posted "Like it was stated before, there are many databases for caller Id through out the" on 03/22/2007

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