Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference


Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Vonage Like it was stated before, there are many databases for caller Id through out the

Like it was stated before, there are many databases for caller Id through out the country. What Verizon subscribes to isn't nesecarily the one Vonage subscribes to which is why if you call Verizon you may get your name, but if you call a Vonage customer, you may get "joe's chicken shack" with one number and "Mike's meatlocker" with another number (as Vonage has many carriers who service their inbound calls, and also caller ID, who all subscribe to different caller ID databases).

As far as Cell phones are concerned, the inbound carriers are concerned, they just put a general caller ID information such as "Wireless caller" or "PCS phone <state initials>" whenever they see a cell phone is calling due to the fact that cell phone owners change more frequently then land line numbers do, so rather then spending many man-hours constantly changing them, they put a general tag on it.

Also keep note that some cell phone companies (Verizon Wireless does this to all their outbound calls as far as I know) provision all numbers to display a general tag such as WIRELESS CALLER (whether there are ways around this, I do not know, but from what I gather, this is a general rule of thumb).

Now for the fix, and a slight twist to it.

If, in fact, your cell phone (or whomever is having the issue) actually has a name attached to it from the originating provider (ie verizon attaches a name to the number who is making the call) and it does not show up on a Vonage service, the owner of that number would have to have their originating cell phone carrier contact the carrier who services that Vonage number they are trying to call to in order to update their caller ID database.

Why is this? well for one, cell phone providers do not allow other carriers to open up tickets regarding them. Why this is, I do not know, cell phone companies are a pain to deal with sometimes. Another thing is that some carriers CANNOT update caller ID information in a database regarding a number they do not own, and need the originating cell phone carriers authorization to change it, or need to provide what databases they use so the originating cell phone carrier can submit a request to those databases.

It's a pain to do, I know, but if you really want caller ID to display what you want it to display, this is what needs to go on. Hope I answered some questions

Read The Full Thread:

Caller-id gives "location" not "name"

I'm a new Vonage customer. Call quality has been fine so far but I am not getting
what does it say on your vonage dashboard account?
This exact same scenario happens to me.. Not a big deal
The online dashboard shows exactly what displays on the phone: my name on calls
If you get any text displayed, your wiring is OK. What you need to understand
Thanks for the explanation. At least so far, it appears that Vonage's database
I've noticed the exact same issue as the OP. My wife and I both have the same
Here's the company that Vonage uses for number-to-name translation:
I know they use Targus/TNS/verisign/ Syniverse and illuminet off the top of my

Lnk64 posted "Like it was stated before, there are many databases for caller Id through out the" on 03/22/2007

Vonage Service Plans

Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 3.53 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum