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Vonage Let me first say that I have been using 10+ wireless routers at home in the past 3
Let me first say that I have been using 10+ wireless routers at home in the past 3 years, and that I can handle new gears. Actually, I have been using 3 other VoIP services (packet8, etc.) for 2 years at home.
This WRTP54G drove me crazy. Just can't believe it couldn't work. I had thought it's a defective unit, but LinkSys tech support assured me the problem (no DNS forwarding) was normal for this router, and that a replacement of same model wouldn't help. Okay, I can type it in manually so no big deal.
Then the Vonage issue. The tech support from India spent more than 3 hours with me, trying all combinations of powering down this, waiting for that, and finally got a dial tone on phone2 port at 3:28 am last night. After consulting with his supervisor, he concluded that the unit was defective (because it couldn't use phone1 port for voice). I am not sure though, since I read several posts saying they couldn't get dial tone from phone1. I guess it's a firmware/driver issue. Anyhow, as long as it works..
Now, today I tried to use the phone. It can dial out, it can take incoming call, the problem is: there's no sound. More testing revealed that out of 9 or 10 times, I can hear the voice from the other side.
I have no feelings at all on Vonage, since this is the first time I tried its services, but the LinkSys name on the box broke my heart (confidence on a long time reliable brand). How dare whoever work on this thing stamp the LinkSys logo?
Read The Full Thread: WRTP54G Issues
• First of all, Vonage owes their customers better trained technicians in this
• I would classify the WRTP54G as strictly beta-ware. Unfortunately I was ignorant
• Could you please elaborate on and share the 'patches and bug fixed' we need to apply,
• This unit DOES work, but only after a significant amount of updates - and not just
• You said it well, mpod. The only cure was to return and exchange the unit for something
• There are actually quite a few Vonage reps who take the time to come onto this forum
• By the way, not only did the patches and fixes take care of the router
networking
• What's the firmware rev. on your router now?
Mine's at 1.00.37 and the QOS
• Mine is 1.00.37 but when it was still 1.00.29 I spent about 45 minutes patching
dayeliu posted "Let me first say that I have been using 10+ wireless routers at home in the past 3" on 07/05/2005 |
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