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Vonage Laureltn - Thanks for your suggestions. I have already discussed this by



Laureltn -

Thanks for your suggestions. I have already discussed this by phone with Vonage Customer Service. They were unable to help.

As it turns out, my area code, 336, is a huge area; but local calls from any part of the area code are limited to a geographic radius of about 20 miles. This means that any call within the 336 area code must be within about 20 miles of the origin of the call to be considered a local call. All others are handled as "long distance" calls. Vonage placed me within my requested area code, 336, but the exchange they gave me, 329, is in Burlington, NC which is about 150 miles away. In fact, none of the exchanges available from Vonage in North Carolina are less than 20 miles from my home in Western North Carolina. My tough luck ! ! !

When I signed up I found that I could not transfer my land-line number as my Vonage number, but I figured that was because the local phone company, Sprint, was not willing to cooperate. Now I know that Vonage does not offer any numbers in this exchange area.

Luke



Read The Full Thread:

Local Incoming Calls are "Long Distance" to my nei


Luke: man, that's really too bad. when I found vonage, I did the "can you keep
Have been using the service for several days. Lots of outgoing calls, but VERY
I've had vonage for over a year but we were given a choice of exchanges. our town
Hi Laureltn - Actually I did the math and found that keeping Sprint for local
I tried to do my homework before going with Vonage. I HAD to keep my old number, otherwise
ibcnu - Thanks for your comments; I am encouraged. :) As I said earlier

Luke posted "Laureltn - Thanks for your suggestions. I have already discussed this by" on 10/27/2004

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