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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

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Vonage Just to provide an alternate viewpoint I have a VT2442 and have used it for the past

Just to provide an alternate viewpoint I have a VT2442 and have used it for the past year+ with no trouble. I got it for free at the start of my service and at the time I believe it was the only free device offered which made my choice to go with it easy. I had no intention of using it as a router as I have a Sonicwall at the head of my network, so I really can't comment on the router functionality of it. Even if it was a horrible router I wouldn't mind as I have no need for it to function in that capacity. As for its phone functionality I couldn't be happier. I can't tell the difference between my old standard landline and my Vonage line nor can the people I call, it's crystal clear. I have never needed to reboot it even once. I have it shoved off in a corner ontop of one of my speakers and I can't remember even touching it after its initial install. Never had any experience where it lost sync with Vonage's servers.

If you only tried one VT2142 and it was already at least semi-defective(bad port) when it came to you, you may have just gotten an all around broken device. Further, if you made 63 calls to Vonage then you weren't talking to the right people. If you got to someone in NJ and asked them for a new device, with the problems you were having I can't imagine them saying no. Their outsourced help is absolutely worthless, even more so in your case since you probably didn't fall into their scripted troubleshooting routines.

Read The Full Thread:

I''d like too share an experiance of mine...

• Vonage support's always been... okay... But this takes the cake I think
• Heh, Yeah, L1 Tech Support is ridiculous, I have a mental image of a guy sitting

xcrunxc posted "Just to provide an alternate viewpoint I have a VT2442 and have used it for the past" on 08/12/2007

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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