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Haniltery Posted:
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dconnor Posted:
What is the main
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Trafford Posted:
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On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Just received the VT2442 last week. At first was running it downstream of a Netgear



Just received the VT2442 last week. At first was running it downstream of a Netgear Router. Incoming our outgoing calls ...the earpiece volume is deafening even at the lowest setting. I then moved it so that it's the main router off the cable modem...same problem. Called Vonage and waited the obligatory 20 minutes. Mentioned turning down the volume internally on the VT2442. Ten minutes later the guy is back saying it is done. It seemed better for a few days. It's now back to the point I have to hold the receiver way away from my head to avoid ear drum damage. Changing phones has not helped.

Using Adelphia cable. Upload is 4425kbps, download 433kbps through speakeasy. The connection is rock solid and always consistent - it is not the problem.

What to do? I'm at the point of cancelling and getting my money back unless something can be done. Is there a firmware update or some other setting that can correct this problem? Otherwise the phone and service is useless.

Thanks



Read The Full Thread:

Motorola VT2442 Ear splittingly loud inbound


the setting is controllable only by vonage as you can see. they don't allow access
I am having this problem on my VT2442 also. I will attempt to phone Vonage tomorrow
I wonder if it's a systemic problem with this unit. It's enough to make me cancel
Oh well, close to 1 hour waiting on hold. 30 minutes with customer care, than 20
11:34AM Alright, trying to contact Vonage right now to fix the loud volume issue
My probably definately related to cellular users as well. It was MUCH worse taking
If you call them back, just have them set the RX GAIN to -7 and the RX Gain ANALOG to
schatley's right on this one - the VT2442 is brand new, hasn't even been out for
where did you get that information from? there are several posts with references

scottvon posted "Just received the VT2442 last week. At first was running it downstream of a Netgear" on 04/09/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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