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jvocioni Posted:
Good day, Over
the last several
months I've been
having an
increasing number
...

In The Forum:
Vonage
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 14:57:26

pvvoip Posted:
I'm probably going
to switch her to
Comcast Digital
Voice. It will be
a total of
...

In The Forum:
Vonage
Topic:
Is Vonage Right For Her?
On Dec 02, 2008 at 14:04:55

pvvoip Posted:
I'm switching to
Comcast!! It took
me a while, but I
got a great deal.
:) Blast!
...

In The Forum:
Vonage
Topic:
Using Vonage with Comcast
On Dec 02, 2008 at 13:53:54

pvvoip Posted:
Just as and FYI,
not all of those
plans are
available in all
Comcasts areas.
The
...

In The Forum:
Vonage
Topic:
Using Vonage with Comcast
On Dec 02, 2008 at 13:51:56

pvvoip Posted:
Thanks for all the
replies. I want to
do what outerfire
said and create a
network
...

In The Forum:
Vonage
Topic:
Laptop Ethernet As Adapter Connection
On Dec 02, 2008 at 13:47:26

pvvoip Posted:
Well, I found out
that Verizon
decided to shut
off our Internet.
I don't know why
...

In The Forum:
Vonage
Topic:
Error Code 204
On Dec 02, 2008 at 13:23:57

nathonn Posted:
Hi katy_p,

First check your
instruments
connected with the
line it's worki
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
V-phone - no sound in/out when call connects
On Dec 02, 2008 at 11:26:40

broadnet1 Posted:
Hello friends
I would
like to share my
feeling about my
ISP providers ,
like
...

In The Forum:
Vonage
Topic:
compare broadband internet
On Dec 02, 2008 at 08:54:45

ekubec Posted:
I hope to like
Vonage's
service. I was
pleased with the
sale's reps
ability
...

In The Forum:
Vonage
Topic:
Refurbished Portal - MAC Address Still Allocated
On Dec 02, 2008 at 07:15:55

jvocioni Posted:
Good day, Over
the last several
months I've been
having an
increasing number
...

In The Forum:
Vonage Canada
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 05:54:37


Vonage VoIP Forums

Vonage In The News
Vonage VoIP Forum Digest - July 24, 2008

Vonage Holdings Corp. Signs Commitment Letter to Refinance Debt

Syndication

Vonage User Reviews
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Happy New Vonage User
Happy New Vonage User



The Wonder of Vonage
The Wonder of Vonage



Vonage 6 Month Review - Motorola VT2142 - Las Vegas, NV
Vonage 6 Month Review - Motorola VT2142 - Las Vegas, NV



So far, very satisfied
So far, very satisfied




Vonage Reviews

Vonage Just got off the phone with Vonage... I spoke with Rachael, employee # 12059



Just got off the phone with Vonage... I spoke with Rachael, employee # 12059 regarding closing my account. She spent over 5 minutes refusing to close my account and kept on asking me to reuse this service somewhere else. After, she gave up trying to convince me I didn't want to close my account; she placed me on hold for another 5 minutes. She came back on the phone and started asking me to keep the service. At that time I was very frank with her and told her to close the account. I was placed on hold again for about a minute then was advised that I could close my account but would pay a lot of fees. She said this account did not qualify for an automatic waiver of the equipment costs and I would be billed $99. I explained to her that the account had completed 6 full billing cycles (it’s on my online account) and that I called back in May which I was informed to close it after June 5. She refused to waive any of the fees and said they would be charged to my account. I said you can close my account and we will place in dispute the charged with the bank. I would like to know why I had such a problem and why it was so difficult closing an account. Account Number: 1005138054 Maybe Vonage may want to take a lesson from AOL… if you recall one of their customers recorded their experience and posted online. It made news on CNN. http://www.msnbc.msn.com/id/13447232/



Read The Full Thread:

Account Cancellation- Headaches


Why does Vonage make it so difficult to cancel your account? I have read on this
I am dissatisfied and feel cheated by Vonage. When I was subscribing to Vonage,
If you have an American Express card, I recommend using that as the payment method
the only lines that we can remove from our web account are toll free numbers and
The next time I call to cancel service I am going to record the entire conversation
That is correct. Your call is used for training and scoring. For the call centers

johncostanzo posted "Just got off the phone with Vonage... I spoke with Rachael, employee # 12059" on 06/25/2007

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