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Vonage Just got my wireless broadband and Vonage set up the other day. The wireless internet



Just got my wireless broadband and Vonage set up the other day. The wireless internet feeds into the Linksys RT31P2 from Vonage, which then feeds a Linksys WRT55AG router and on to my computers. My download bandwidth is supposed to be capped at 256k according to the plan I am on, but testing shows typical speeds between 400k and 1000k. My upload is supposed to be capped at 64k, I don't know how to test that to get an accurate figure (but read on, that doesn't appear to be the problem).

When I made the first call on Vonage, there was about a 1 second delay in the voice (called my POTS line, a phone in each ear) and lots of choppy audio- couldn't understand a thing. Went on the Vonage site, and dropped bandwidth saver back to the middle setting. Improved dramatically, but still some choppy audio both ways. Dropped the badwidth saver to the bottom, and I could make clear calls. Also made sure QoS was functional on the ATA.

Now the problem: About 1/3 of the time, inbound voice (not calls, doesn't matter who placed the call) is choppy to the point of not being able to understand anything the other party is saying. Sometimes this happens at the beginning of a call, sometimes 10 minutes into a call. Sometimes it clears up on its own. The strange thing is, I don't have this problem with outgoing voice. With a typically download bandwidth of 900 kbps, I shouldn't have a problem. I would have expected a problem with the 64k upload instead. I have messed with the QoS setting in the router, trying different values (30, 64, 128, 256), but have not noticed any difference in the problem.

I rang a continuous ping to the ISP's antenna POP (I am less than 1/4 mile away, and it has a 8 to 10 mile radius), so signal strength shouldn't be a problem. Still, the ping times out at least a couple times every minute. I thought this might be the cause, so I made a call and watched the ping run, and even though it was timing out here and there, I had good audio. At other times, I got choppy audio even though there were no time-outs. So, I don't think it's related.

The antenna does report a signal strength of 42 to 49%. It's a directional antenna, and given my close proximity to the POP and the broadcast range, I would think it should be better than that. Maybe they didn't aim it right when they installed it, and I am on the fringe of the aiming "cone", thus the problems? But still, I would expect outbound voice problems before inbound, and outbound voice never has a problem.

My ISP is http://www.tswireless.net
Any thoughts?



Read The Full Thread:

Inbound audio choppy


Wireless ISP's have huge latency problems. I'll bet that's the problem and unfortunately
what specific proceedure should I use to check the latency? According to
testyourvoip.com detailed results for latency and packet loss and discards.
OK, I'm at work right now, so will have to wait 4.5 hours till I get home and can test
ok, I actually didn't read your post before my first reply, because let's face
Ok, I understand that. I also talked to the tech guy that installed my wireless,
Just tried calling my Vonage line from work, first time got a busy signal (voicemail
Oh, oh.. I, too, have a wireless ISP. My bandwidth is supposed to be 1mb both ways.
OK, I went to http://www.toast.net and did their performance test, both upload

Sandman333 posted "Just got my wireless broadband and Vonage set up the other day. The wireless internet" on 03/01/2005

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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