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Vonage Ive kept quiet for a bit but the last post was right on. The OP stated that vonage



Ive kept quiet for a bit but the last post was right on. The OP stated that Vonage is not for everyone (or something to that effect) and I could not agree more. But I disagree with the theory that more people have problems than those that dont (have problems). The ones that have no problems will not post or seek out a forum like this for ranting and complaining while those with problems want a place to rant and rave - oh we see a lot of that here. Vonage does have problems and there are people that need CS support. But that us true of the computer industry and all telephone companies.

Most problems can most likely be traced back to the ISP or network setup. When I got my cable service in 2000 my ISP - OOL made it clear they do not support routers and if you have a problem that needs troybleshooting the computer must be hooked up to the modem. I say that because there those in this forum that want Vonage to troubleshoot their routers and home networks and there is no way a Vonage cs rep should have to and be able to fix all situations.

When you get any Voip service you become the phone company cause there are no Vonage trucks driving around ready to fix your network setup. Isnt this why you signed up in the first place?

I got weary of the posts that say Vonage is the worst and they are going to this and that Voip or POTS but when you troubleshoot it they have poor upload speeds, perhaps file sharing issues, complicated network setup or phone issues. The user should be capable of repairing the network and phone network in their home.

I've had Vonage since August and have had some minor problems, nothing too serious and I pay $18 per month - in comparison to my former monopolistic POTS phone company where I paid $58.81 in June for 92 regional minutes, 154 local minutes and 38 long distance minutes - total of 284 minutes. A cool $40 savings every month.



Read The Full Thread:

Not worth the trouble


About a year ago I was on this site looking for Vonage reviews. Although there were
One of the problems with VoIP phone service is that you must have reliable and solid
There are so many variables regarding service. Internet bandwidth quality,
I posted the results from testyourvoip.com below. I also tested my speed on broadbandreports.com
Quigs, You are entirely correct. I imagine Vonage loses a great number of
I believe the overwhelming majority are like me - plugged it in ten months ago and
For those who use the PAP2 or another dedicated TA that is probably true. I haven't
Aside from myself, I also have family members that use vonage. I had it for about
I would disagree with this statement. I think prospective customers should know
Your feedback is appreciated. Hope to see you back some time.

bg4 posted "Ive kept quiet for a bit but the last post was right on. The OP stated that vonage" on 12/06/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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