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Vonage It sounds to me like you have an issue with port forwarding where your netgear router



It sounds to me like you have an issue with port forwarding where your netgear router is not sending the signals meant for your Vonage dlink vta. Hence there is not phone calls being received by your dlink vta.

You will want to set up the dlink vta's ip address as a constant number. I refer you to pp. 8-11 on your user's guide for how to change the ip address so that it is always the same.

Then you will need to consult your netgear router's user's guide and find the section on port forwarding and forward the following ports to the dlink vta's ip address. According to the Vonage website, the following ports must be forwarded to your Vonage device:

DNS: Port 53 UDP

TFTP: Port 21, 69, 2400 UDP

HTTP: Port 80 UDP

NTP: Port 123 UDP

SIP: Port 5061 UDP (used for older Vonage devices provisioned before 2005)

The following ports are needed for INCOMING and OUTGOING Internet communications from and to Vonage devices and servers.

RTP (Voice) Traffic: Ports 10000-20000 UDP. When a call is made, a random port between 10000 and 20000 is used for RTP (Voice) traffic. If any of these ports are blocked, you may experience one way or no audio.

go here for more details:

http://www.vonage.com/help.php?article=1098

hope this helps, mundy5



Read The Full Thread:

Can’t receive phone calls


Ok, I set up vonage here about 3 days ago, and making calls is no problem. The problem
you've already tried switching ports on the netgear? and/or the dlink vta device
I should have also mentioned Ive tried plugging directly from modem into the vta
I believe the VTA is designed to sit behind a router and not connect directly to
The VTA and PAP2 are both ATAs only. An ATA can be attached directly to the internet.
Right. So the D-link VTA should work properly when plugged directly into the modem

mundy5 posted "It sounds to me like you have an issue with port forwarding where your netgear router" on 10/16/2006

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