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Vonage It seems there is a common thread to all the postings here. Folks are trying to get



It seems there is a common thread to all the postings here. Folks are trying to get analog devices (fax, alarm, TIVO, credit card swipe, modem) to work with a digital system.

I think the answer is this: These are actually DIGITAL devices, and the reason why they are having trouble with Vonage sometimes is that you are asking them to take digital data, convert it into analog POTS signals, and then asking Vonage to convert it back to digital again.

I think a better answer is to go all-digital. For each of these "problems" there is a digital on-line solution (or one in the works).

For alarms, the answer is digital alarm monitoring. NextAlarm.com, a client of mine, has a box that will connect your alarm directly to the internet. (BTW, if you are using Brinks or one of those other "high priced" alarm companies, check out the alternatives. My alarm company charges $15 per month for monitoring! You CAN switch!).

For faxes, just dump the old fax machine, its toner, and all the junk faxes you get. Sell it at a garage sale! Try a digital (virtual) fax service. eFax is the most famous and most expensive. But I found MAXEMAIL (www.maxemail.com) to be much cheaper and better. Like $14.99 per YEAR. Heck, fax toner costs more than that! For a good comparison of the "virtual" faxing companies, check out www.faxbeep.com - they have a forum there that compares the different providers. All my faxes come to me as .pdf files, and I can access them anywhere from the website. This is a LOT cooler than paper faxes!

For credit card swipes, consider an on-line credit card merchant account provider like epaysecure: https://epaysecure.transfirst.com/ Not only will it not require a phone line, it will cost hundreds less per month than traditional swipe machines.

For TIVO, I don't have an answer for you - yet. I am sure they can and will develop a TIVO machine that can access the internet as a network appliance - someday soon. Very soon, I am sure, as TV and the internet become one and the same.

Granted, these solutions might not work for everyone in all instances. Some folks may need to keep a POTS landline for some needs - for the time being. For them, Vonage might make a good "line 2".

Voip is not for everyone. I think Vonage will have some troubles by persuing the mainstream market. But if you are willing to re-think how you do things (and save lots of $$$ in the process) it can be a great alternative.

Good Luck!



Read The Full Thread:

Faxing Issues


Hi, I have been having problems using my fax machine as of late with Vonage. When
Whoops, is this the wrong forum?
Yes, you probably should have asked this in the Fax forum, it will probably be moved. I
Vonage does not guarnatee that you can send faxes through your Vonage line. If
I have the 500 minute plan and my fax has been unable to transmit for at least the

robertplattbell posted "It seems there is a common thread to all the postings here. Folks are trying to get" on 05/24/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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