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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage It's odd, I've been running into the same problem in the last few weeks for not apparent



It's odd, I've been running into the same problem in the last few weeks for not apparent reason. No changes to network (computer, router, or modem) however the quality of the call has dropped by at least 60-70%. The calls when initiated sound horrible (i.e. every other word drops and the recipient cannot hear), or if the call starts off fine within 5-7 minutes the same problem starts to occur. I have even attempted calls with all machines unplugged from the network, and problem still exists.

I was thinking it was my internet connection, so I attempted a call to the same number using Skype. Call quality was perfect. It must be a Vonage issue, and unfortunately if it continues I will have to discontinue using Vonage for international calls. Any ideas?

1. Your location: Chicago, IL, USA
2. Your ISP name and type (cable, DSL, wireless etc): Comcast / Cable
3. Upload and download speeds:1446kbps /18085kbps
4. Modem make and model: Motorola SB5120 SurfBoard
5. Vonage Adapter:Motorola Vt1005V
6. Network: Modem -> Router -> Vonage adapter (has worked perfectly for over 2 years)
7. Issues: choppy audio (recipient cannot hear),echoing
8. Voip Test Results.


Download speed: 9159288 bps
Upload speed: 1484576 bps
Quality of service: 88 %
Download test type: socket
Upload test type: socket
Maximum download pause: 43 ms
Average download pause: 2 ms
Minimum round trip time to server: 49 ms
Average round trip time to server: 64 ms
Voip test statistics

-

Jitter: you -> server: 2.9 ms
Jitter: server -> you: 9.0 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 25
Estimated MOS score: 3.9



Read The Full Thread:

Bad call quality only on international calls all of a sudden


I've been using Vonage for about a year and make calls to Europe regularly and have
I called Vonage tech support. The person I spoke with was really great! She called
It would be interesting to go to www.testyourvoip.com and run test calls to Boston

Kire posted "It's odd, I've been running into the same problem in the last few weeks for not apparent" on 12/26/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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