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Voicemail Not Forwarding to Outlook Accounts
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In The Forum:
Hard Wiring - Installation
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In The Forum:
Hard Wiring - Installation
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Vonage It really was too good to last. Vonage is finally starting to behave like a phone



It really was too good to last. Vonage is finally starting to behave like a phone company. "Your rate increase is really a rate reduction," and "We have to charge these new fees because of the government, not because we make money off it." Next it'll be, "The children- what will happen to them if we don't charge you extra?"

As for Vonage service? Dropped calls, outright outages, erased voicemails with zero notice to include zapped outgoing greetings.

All this I have put up with, and even going so far as to buy my own cable modem, plugging techno-jiz into my router ports, etc. You know the drill, all those things no-one tells you about until AFTER you commit your telephone service to a new number. By the way, Vonage being "unable" to maintain my old phone number should have been the first red flag. Broken promise right up front should have told me something.

I don't mind pioneering, only as far as I know, I get dial tone from the competition every time I pick up one of their phones. Vonage can't make any such claim, and this price increase, couched as a rate reduction, is only adding insult to injury.

Looks like I'm soon to be moving on, and you know you'll think about it, too. The reliability is just not there, and the company apparently thinks we're all stupid.



Read The Full Thread:

Price changes


I was happy to see that my Vonage service was going down $1 a month, but of course,
I'm sure that's what we're all waiting to see. Like you, nearly 1/3 of my Verizon
The price increase may or not be something that was known in the past. However,
most of these "fees" we pay to the RBOCs end up back in their pocket. It is really
Oops. Here's a better link: http://vonage.com/corporate/press_news.php?PR=2003_07_13_0
The language describing the 'regulatory charge' is a bit nebulous. After reading
It's these charges, fees, and taxes which so infuritated me w/ Verizon and Sprint.
All I have to say is if I start seing 1/3 or half of my billing going to the US Gov, then
that would all make sense if the gov't charge went to the gov't... it doesn't ...

Bill posted "It really was too good to last. Vonage is finally starting to behave like a phone" on 09/20/2003

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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