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In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
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In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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In The Forum:
Hard Wiring - Installation
Topic:
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In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
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In The Forum:
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Vonage It is very strange - an outside caller gets put right through to my voicemail when



It is very strange - an outside caller gets put right through to my voicemail when they call me and I get the busy/off the hook noise when I pick up a phone receiver to make a call. But if I plug the phones directly into the VTA they work fine and I get a normal dial tone. After 5 or so hours, one of the Vonage technicians said it must be a problem with my home wiring -even though I said the RPT300 worked fine on the home wiring(except for the loud hissing), so I switched back to the RTP300, asked the technician to adjust the settings on their server, and then tested the phones in the other rooms - and had no busy signals -just the normal dial tone when I picked up the receivers. At the end of it all, the next and last Vonage technician I talked to said the VTA may be more sensitive than the RPT300 to problems with home wiring. So I'm waiting now for someone to check out our wiring. If they can't figure it out I'll have to decide between sound quality (VTA) or home wiring (RPT300).



Read The Full Thread:

Problems Home Wiring with D-Link VTA VR


i think mjstraw said something similar to this when he wrote about the phone cord
If you're using a fully wired, 4 conductor phone cord to plug the VTA into the wall
[color=#444444:0f49b38bc7] Anyone have problems with the D-Link phone adapter
when you plug the phones into the VTA they work fine? weird.
Do you get busy signals when calling IN or when calling OUT? Mark
I suspect you have a minor/partial short in your home wiring between tip and ring
is it possible 2 change the sip server address in the vonage routers???? coz when
mjstraw - thanks. I'll post when I learn what the problem is.
Link - Give this a try. Without your Vonage line plugged into the wall jack,

Link posted "It is very strange - an outside caller gets put right through to my voicemail when" on 04/11/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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