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Vonage It is clear that this is NOT a Vonage problem at all - they can't diagnose everyone's



It is clear that this is NOT a Vonage problem at all - they can't diagnose everyone's home wiring after all.

If you had two lines at one point, then you almost certainly still have two different phone runs going through the house, like I did - and probably more than two. The solution is to splice all of those together to at the Verizon box outside your house.

You left all the wires disconnected and taped the ends of all of them. What is most likely happening is that the Vonage dial tone is being propagated down two of those wires into the network box outside and then POOF! they don't connect to the rest of your home wiring. In your case the phone jack that you've selected to use is probably a "home run" back to the box, with no other extensions connected to it. Older homes typically don't have this type of wiring, so I'm guessing you have a newer home as well, or you are using a phone jack that was relatively newly installed. Am I right?

You need to splice together the phone lines in your Verizon box with each other - excluding, of course, the wires that used to provide the Verizon service. As for how you make sure you get the righ wires with each other... well.. use the colors and hope for the best. The fact that you disconnected everything already makes this a bit harder.

Let us know... or take a picture of the box and send it to me: plyons AT optonline.net (not sure if you can post JPGs here).



Read The Full Thread:

home wiring problem


I just began using Vonage. It works fine with a single phone connected directly
Larrys, you might want to be a little more descriptive on "I disconnected the house
Hi, I found the Verizon box outside on the house. I opened it and saw two connections.
Sure you can... just put [img]LINK GOES HERE[/img] around the link.
Hi, I (I being John the electrician with me looking over his shoulder) finally
Great! Good to hear it. Enjoy your cheap phone bills!
Are you sure you disconnected the PhoneCo from your network?
Good point to make again, nolandline. You could easily be up and running just

plyons posted "It is clear that this is NOT a Vonage problem at all - they can't diagnose everyone's" on 11/09/2004

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