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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



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Vonage UK Review



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Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage It is almost impossible to get a supervisor on the line, (asleep at the wheel),



It is almost impossible to get a supervisor on the line, (asleep at the wheel), we informed them of the issue with the modem and the server (IP address, aquired via Vonage test), once given that information they said, "Oh yes we are aware of the problem", when asked when it was going to be corrected, they stated "in the next few days", when asked for a definit time frame, they replied, "within the next few weeks", and "I don't know". Its funny we were never informed on calls prior that they had issues with any of the their servers or equipment, it was always Vonage's problem. The cable company is quick to tell you "all we have to do is supply a signal to your home, and nothing else". When the Cable tech came to the house on Friday, he said "I've been to five calls this week all with the same issue Vonage". The problem is, they delay the data (latency) and or loss of packets in and out of their servers, and have the ability to cripple the cable modem to surpress the bandwith. The reason, they want us to use their phone service, and when asked it their phone subscribers are having the same problem with the servers, the answer is "no", go figure. I love the portaility of my Vonage phone, one of the reasons I got it. And I will fight to the bitter end, even if it means switching to Adelphia (yuck).



Read The Full Thread:

Is my ISP blocking my VOIP?


I have had Vonage service since April 2005, and up until now the service has been
where do you live? and what do you mean by "blockage"?
I live in Monrovia, CA. There is a 100% packet loss and the latency jumps through
Holy cow.. I have the exact same problem and my provider is also Champion Broadband.
Funny mine started the same time, Monday August 1st, and I too have the PAP2, but
Hi Chatter: Which supervisor said that they are aware of the problem.. the Vonage
[font=Arial:f1acb43eb5] I just got off the phone with a Vonage Tech and it is important
Our cable companies modems are DOCSIS 1.1, which Vonage said was compliant. We
The Champion Broadband supervisor, said they were having problems with two servers.

Chatter posted "It is almost impossible to get a supervisor on the line, (asleep at the wheel)," on 08/06/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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