Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference


Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!

Great Price, No Complaints
Great Price, No Complaints

You need some common sense.
You need some common sense.

Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...

Vonage Reviews

Vonage Internet telephony works much differently than PSTN. Sometimes packets of data

Internet telephony works much differently than PSTN. Sometimes packets of data are still being transmitted to your Vonage adapter, even though you have hung up. I was talking to my Mom one time, and I asked her to hold while I took a call waiting call. Being impatient, after 2 seconds she hung up. Or at least she "thought" that she hung up. She left the phone off of the hook. When I switch-hooked back to her line, I could hear her talking in the background to someone, so I eventually hung up. 30 minutes later I tried to call her back, and while her phone was sounding busy in my ear, I could also hear noises in the background that sounded as though I was still connected to the original call with her. I actually determined that I was still connected to her. I called a friend and we could barely hear each other because my mother's line was still transmitting packets to my Vonage connection. I had to get my friend to call me back, and that seemed to clear the line, but my mother's line was still connected to mine. I tested this by dialling another number, and sure enough, I could hear my mother's line still in the background.

This has happened to me a couple of times. Another way it will happen is if you pull the power plug out of your Vonage adapter (or the power goes off) while you are on a call, and the person you are calling does not hang up. You will not be able to disconnect that connection until that person does hang up. Sure, you will get a new dial tone, but just try calling another number while the original caller still has their phone off hook. You'll see that the call is really still there.

This is a good reason to have some sort of a forced release of all calls after 4 hours. If the calls were never released, or if you could punch in a code to prevent the releasing of your call after 4 hours, you could become victim to an endless phone connection that totally renders your Vonage line useless.

Someone on the Primus forum suggested programming the system to detect if there is still a conversation happening. If there is, then keep the line connected, else drop the call. That might work, but in the case where I could still hear my mother talking in the background, how would the electronic surveillance equipment know the difference between that and a real conversation? I think the only solution is to force the calls to drop after a pre-determined period. PSTN works differently. You cannot have your phone hung for hours on end. If a POTS party calls you on a POTS line, then 10 seconds after you hang up from talking to someone on POTS, the line disconnects. If you placed the call, then the line disconnects immediately once you hang up. Two different infrastructures working two different ways. The disconnect signal is sent from POTS lines, whereas Voip does not always send a disconnect signal. This means the POTS line will stay connected to you forever.

I'm sure Vonage recognizes the need for some people to stay on a call for 4 hours, but they have to balance that with the need of others who have their phone caught up in the system. Four hours is a heck of a long time to have no phone service.

I think people's expectations of this type of phone service are too high. There are other things, like Anonymous Call Blocking, and Do Not Disturb, and even lower-priced unlimited local calling that I would be more inclined to complain about. Complaining about a 4 hour limit on a call is not very constructive considering there is a good reason behind why it is being done. What's the solution? I don't think there is any at this time. Possibly they could re-engineer the Voip system to have smarter disconnect signals going to the POTS systems. Other than doing that, we likely have to tolerate the 4 hour disconnect cycle, and be happy that we are paying lower prices for this service which works quite remarkably well 99% of the time.

Read The Full Thread:

Is there a time limit / call length limit on Vonage

Twice a quarter I am on a conference call for +8 hours (multiple techs patching
I will check time limit. I have cell phone with free unlimited nights starts
there was a post a couple weeks ago where a few ppl had the same thing happen after
The posts last week seem to enforce that there is some sort of 4 hour time limit.
Vonage does terminate outgoing and incoming calls after 4 hours. Four hours may
Another reason why they might be terminating the line after 4 hours is because
Your observation is exactly why I inserted that everyone's needs are different.
Yeah but its not very professional if you are on a business conference call and
Agreed. The Vonage statement should say, "Unlimited, calling! (in 4 hour increments) You
Wireless companies do the same thing. It also helps to protect you if you leave

DarKev posted "Internet telephony works much differently than PSTN. Sometimes packets of data" on 04/07/2005

Vonage Service Plans

Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.20 Seconds and Pages In The Last 60 Seconds
The Vonage VoIP Forum