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Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




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Vonage Internet 4000/385, Motorola Surfboard 4100, Dlink 604, PAP 2, 4 Telephones utilizing



Internet 4000/385, Motorola Surfboard 4100, Dlink 604, PAP 2, 4 Telephones utilizing brand new CAT-3 wiring.

Most of the problems I have been experiencing have been on 5 out of 10 calls. What happens is the other party hears my voice as garbled or robotic at times. This occurs on both incoming and outgoing calls. Calling the other party back usually clears things up. I also have periodic phantom DTMF tone issues as well which occur on one call but not the next. I can always hear the other party just fine. I duplicated many of the afforementioned problems by having someone call my cell phone from the Vonage phone while I was in a different room. It usually took a few consecutive calls in the span of 5 to 10 minutes to get the one with the bad connection.

When I recently called Vonage to address these issues, their answer to the problem was to migrate me to port 2 which didn't resolve anything.

I have run pingplotter, DSLR packet loss tests, Vonage Forum speed test, and testyourvoip.com regularly. All of these tests come back at or near perfect. That's why I'm pretty sure that it's not my internet connection. I also reset my PAP2 periodically to ensure that it is working properly.

I'm just curious if any of these issues could be caused by my D-link router? The router usually works flawlessly with my computer and is running the most current firmware from D-link. The PAP2 has been assigned a static IP and is in the DMZ. UPNP is enabled.

Any ideas? The wife, who has been the victim to most of these problems, is now afraid to use the phone. She has been using her cell phone for most of her calls and has mentioned wanting to go back to Verizon.



Read The Full Thread:

Call quality problems


dtmf is known. http://www.vonage-forum.com/ftopic5206.html http://www.dslreports.com/forum/remark,
Well, the Vonage VOIP test test is the same from mycooltools.com and shows that
I have recently had the same problems with the garbled voice and robotic type sound.
Exactly! For me it is worse because I have it for both the house and my work...So
Here are some suggestions that may improve things if you have not already tried: 1.
Dlink 64?
DLink 604 - this is the router that the original poster is using. I was primarly
Sorry bud... Motorola surfboard to the Linksys Rt31p2, 2 phone lines lines,
Trowski, I jumped over and looked at your other thread and then took a look

NHTracker posted "Internet 4000/385, Motorola Surfboard 4100, Dlink 604, PAP 2, 4 Telephones utilizing" on 05/14/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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