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Bruafekkay Posted:
agreed drab
individual, large
if the hamlet is
not provided with
the requisite
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
mauersteine 50x50 unsparing
On Dec 07, 2016 at 20:07:45

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01


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Vonage India is where I ended up. I did try to get back to the states, perhaps I didn't know



India is where I ended up. I did try to get back to the states, perhaps I didn't know the right catch phrase. Do you have any suggestions on what key words to use?

Here's what I did
1) Vonage 800 line...
2) Navigate to "help with voicemail" or something like that

CSR1 [American] : How may I help you?
Me : Having trouble with voicemail, but I'd like to know whats wrong before you reset it or anything like that.
CSR1 : Uhhh... Yeah... hold on...
CSR2 [Indian] : Hello, my name is John, how may I help you today?
Me : Uhhh... Yeah... Having trouble with voicemail, but I'd like to know what's wrong before you reset it or anything like that.
John : Sure, no problem, let me get your account number ...
Me : [Provide all necessary info to John]
John : Ok... looks like voicemail is enabled correctly, ahh found it. There is a System-Not-Available number enabled on this account. It must be forwarding to that because of a problem with your ISP.
Me : Ohh... cool... let me try that out [call System-Not-Available number directly on second line]
Me : Uhh... John, don't think that's it. When I call the System-Not-Available number directly, I get my cell phone's voicemail (as expected). I don't think it's ever getting to the point where if forwards to the System-Not-Available number.
John : Ok... Looks like the your network is connected and working... Let me check something.
Me : [on hold]
John : Yeah, the server is down
Me : What!?!
John : The voicemail server is down, should be up tomorrow.
Me : Uhh... OK... When did it go down? What region is effected? Do you have a ticket number I can track to see when it's repaired? Can I get an account credit?
John : It's been down since yesterday. It's the Vonage voicemail server, everyone is effected. We don't open tickets on internal problems. You'll need to talk to billing for a credit.
Me : Hmm... Alright, thanks John>
John : Can I interest you in a second line, or 800 number.
Me : Nope... I'm ok John... Thanks.



Read The Full Thread:

Voicemail Problem (confirmation?)


Think it's fixed, but I opened a ticket and asked for a two-day credit (<$2 but
Did you talk to someone in the US or just the first level tech in India? My voicemail
Hmmm.. My friend is going to check tomorrow to make sure, but he's pretty sure there
I'm feeling duped... The optimist in me says that he was just confused and refering
I am in the same boat. Voicemail will either not pick up at all or it will pick up 10-20
Ya there is a voicemail issue right now. I heard it started yesterday, but it could
It still doesn't work for me. Voicemail will not pick at all. I'm sure glad
Thank you for contacting Customer Care. We understand that you are experiencing

DKB posted "India is where I ended up. I did try to get back to the states, perhaps I didn't know" on 09/21/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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