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kdf55 Posted:
Vonage has added
call blocking.
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 09, 2015 at 09:08:53

aakicee Posted:
why just certain..
?? ____________
___ omair
...

In The Forum:
VoIP Feature Wish List
Topic:
Visual voicemail for only specific incoming numbers
On Apr 04, 2015 at 06:52:12

clarcks Posted:
A lot of companies
don't offer it at
all or if they do
it is a premium
service. Why?
...

In The Forum:
VoIP Feature Wish List
Topic:
Add Call Screening or Call Block Feature
On Apr 01, 2015 at 01:12:46

MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

In The Forum:
VoIP Feature Wish List
Topic:
Do Not Disburb
On Mar 27, 2015 at 07:05:16

RajeshCO27 Posted:
Hey, I have
built a PBX by
using the Ozeki
SDK and and want
to connect it to
my
...

In The Forum:
Vonage
Topic:
SIP trunking issue: authentication problem (CUCM & own P
On Mar 26, 2015 at 07:30:31

OPT Posted:
...
In The Forum:
Vonage
Topic:
Optima Saver Bandwidth Optimizer Service
On Mar 11, 2015 at 06:50:50

sunnyshazy Posted:
thansk for this
post . . .. . . .
_______
____ sunny
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Mar 10, 2015 at 06:46:45

miter Posted:
since Voicewing is
going bye bye (or
at least in the
process of
switching). So far
...

In The Forum:
Vonage
Topic:
Playing message wav files?
On Mar 03, 2015 at 01:55:00

Gogi22 Posted:
I don't believe
that becoming a
public company
would have a
negative effect on
...

In The Forum:
Vonage Stock
Topic:
Vonage IPO
On Feb 27, 2015 at 01:15:13


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Vonage In response to: "I've made many postings regarding LNP and while many have



In response to:


"I've made many postings regarding LNP and while many have succesfully ported their numbers without incident. It begs repeating ... "




(1) No DSL and have never had DSL on the line. Address is correct. Never been late.

(2) I have only called my carrier once and that was on the recommendation by a Vonage LNP rep. The only thing the Bellsouth rep was able to tell me was that there were no orders on the line. This was after waiting 1 1/2 months already.

(3) Carefully filled out and faxed, witch my actual bill, the LOA to Vonage.

(4) I have not called Focal or any other company yet, but because of Vonage's unwillingness to really investigate any problems I feel that I may have to. All Vonage has done for me so far is send me emails saying " we'll check on it". It reminds me of that Seinfeld episode where the host could "take" the reservation but couldn't "keep" the reservation. So what is the point of even taking it. They say they will "check" on the transfer but what do they actually do? I can "check" my dashboard for an update all day long, I don't need them to tell me that they haven't recieved an update, I need them to tell me "why" they haven't recieved an update.

(5) God, I wish I could get to this step to even have this problem.

(6) I have always been professional and to the point when calling or emailing Vonage. I believe it is Vonage who is not being professional in this area. I have called the Vonage LNP Group phone number serveral times and left messages with them. I have not once recieved a response. Only on my last phone call did I show any contempt for this, and that was because the Vonage rep tried to direct me to the number once again.

"It's unfortunately human nature- Long winded tirads, incomplete information, nasty folks always get the crappiest service. I've ported 2 numbers from Verizon, each took between 20-24 days to complete and went off without a hitch."

I have been as kind and professional as possible with the reps I have spoken with. Sometimes I don't think it matters how nice you are to them if what you need done actually takes time and effort to figure out.
I would consider yourself lucky, not accurate or nice, that your numbers ported without a hitch. Because I've done everything I know of to get my number ported smoothly, including your recommendations, since I ordered Vonage last January 31st but it seems to make no difference at all.



Read The Full Thread:

Number Transfer Nightmare - Need Advice


OK, It has now been over 3 months since Vonage recieved my LOA and sent it to my carrier.
Jess, who was (is) your POTS provider? Perhaps a list of good and bad players should
My POTS provider is Bellsouth. I am in South Florida. I have called Bellsouth and
Hi Jesseeu, Vonage uses a 3rd party for Line transfer, I know on the east cost
Jesseeu, If it is Focal try them at :http://www.focal.com/contact/
Hmm, my last email from them was April 19, saying that they received my LOA. Did
Well, I gave Vonage a call again this morning and explained my situation. The guy
I answered my own question re. transfer, this from my dashboard: So now we'll
I have been transfered. Updated Date: Number Transfer Progress History: April
boxxed, what POTS carrier did you move from?

jesseeu posted "In response to: "I've made many postings regarding LNP and while many have" on 05/08/2004

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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