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In The Forum:
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On Dec 05, 2016 at 06:35:11

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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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Vonage In an act of due diligence, I made sure to scour the forums to make sure that this



In an act of due diligence, I made sure to scour the forums to make sure that this one hadn't been covered yet. I just spent 1.5 hours on the phone with Nick @ Vonage Tech Support (bright guy) and we ran the gamut of solutions before opening a trouble ticket. I'm hoping somebody else has had this one happen to them and maybe the solution is pretty easy.

I've got Comcast for my high speed internet. I've got a Motorola SBG900 wireless router / firewall device on the outside and my Motorola Vonage box on the inside.

I've got Radio Shack base station and slave cordless phones.

The caller ID for inbound name and telephone number works fine. However, the date and time of the inbound call isn't appearing on my displays and it's something that my phone can capture. I get "Sun, 12:00 AM" which is the default. It makes it a pain in the...neck...when trying to determine if a call was missed or not.

I poured over the global settings of my phone and we tried everything from setting up the MAC address for the Vonage box on a passthrough from the firewall, we fussed around with port 123, enabling and disabling, and nothing worked. He (Nick) hoped that perhaps the Friday night firmware upgrade they're planning might solve the problem.

Has anybody else had a problem getting date / time with this tech configuration or something similar? What was your solution? I've got a moderate level of tech savvy, so if nosing around inside the router or giving commands are necessary, I can manage.

Thanks in advance for whatever help can be provided.

Scott



Read The Full Thread:

Issue with caller ID date and time inside Motorola SBG900



PurpleCat posted "In an act of due diligence, I made sure to scour the forums to make sure that this" on 11/02/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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