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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 04:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
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On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

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Topic:
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On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
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rely exclusively
on a Vonage system
for our
...

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On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

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On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
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system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
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many more
Dreamcast games
are opened up
recently.
...

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Av8rix Posted:
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Topic:
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On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
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network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 06:35:11


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Vonage Impressive analysis, and your webpage detail does a great job of showing anyone



Impressive analysis, and your webpage detail does a great job of showing anyone who's at least semi-technical what you did and why. Thanks.


Yes, agreed - its likely that the problems in the upper midwest resulting in that huge Vonage vs. Comcast thread were something similar to this, I'm betting. Unfortunately, as you admitted in the summary at the end of your webpage, even IF I am a technically competent end-user who is willing and able to take the time and effort to do what you did, its likely going to be fruitless.


So what's the poor user to do? I'm capable of running your analysis, if my service turns to s**t, but I sure don't have those internal Vonage contacts, and I agree that trying to give this info to the inept Vonage customer service infrastructure is likely no more than an exercise in frustration.

I also agree with you that it appears that Vonage's engineering and network operating center personnel are amazingly and shockingly inept, not to have found this themselves. Its really a simple thing for them to monitor, and any network engineer worth his/her paycheck should have such monitoring setup on their critical infrastructure. I've been an IBM/Tivoli systems engineer and technical sales guy for about the past decade, and I could sure show them how to properly monitor and manage their infrastructure - but of course it would cost them some $$.

Hope you stick around here - we may need you to feed more of this info to those Vonage contacts of yours, since it appears that Vonage's customers are going to have to monitor and diagnose the Vonage infrastructure for them. :sigh:

Thanks again...



Read The Full Thread:

How to open a can of Whoop-A** on Vonage problems


I am a long-time Vonage proponent..have used it as my main business line for nearly
Did you give your analysis to Comcast? What did they say? My ISP was interested
Why would I contact Comcast? The whole basis of my analysis is that the problem
Do any of you know a direct way of getting in touch with someone from Vonage tech
"I DO see some occassional loss across their local backbone and ATT's backbone...."
Don't let the VT2442 turn you off to Vonage - it's been out for less than a month,
I got word from a Vonage engineer that they had isolated and resolved the problem...I

DallasFlier posted "Impressive analysis, and your webpage detail does a great job of showing anyone" on 04/11/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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