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Vonage If you've plugged the PAP2 directly into the cable modem, and still have no dial



If you've plugged the PAP2 directly into the cable modem, and still have no dial tone.... I highly doubt it's a problem with your network. I'd go with:
1:Vonage not having the correct MAC for you (you'd need to call them. Or, I've had good luck emailing them at dslreports@vonage.com)
2:your ISP is blocking ports necessary for the service to work (do you know anyone using a different ISP that you can take your adapter to to test?)
3: the PAP2 is bad. (You'll have to verify #1 and #2 to fully get the answer)

How did you get the device? Retail (you bought it from Best Buy/Circuit City/Joe Schmoe's House of Tech) or did Vonage send it to you? If retail, maybe you accidently gave them the wrong MAC during activation? You might try swapping it for another, but you'd still need to call them with the new MAC.



Read The Full Thread:

No dialtone w/ Toshiba PCX2200, AirPort Extreme, & PAP2


OK - I'll be as explicit as possible in order to get an answer. I'm getting pretty
Im pretty sure the 2200 only has 1 ethernet port, so how are you hooki ng up both devices?
I assume you mean that the ethernet to the Linksys is from the AirPort. Is the
Just back after resetting everything with the Linksys plugged directly into
My connections (In Order): - Cable to Cable Modem - Ethernet from Cable
In any of the conversations with Vonage CS have you verified that they have the
No, they've never asked for the MAC addr. - go figure... As far as diagnostic
I highly recommend another call to customer service about the MAC id. It is a potential
I already went through the lights with the guys on support. It took 5 minutes just
Some other info (grasping at straws mode): - I am in the process of transferring

Jeckler posted "If you've plugged the PAP2 directly into the cable modem, and still have no dial" on 04/25/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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