 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage Customer Reviews |
| | |
| |
Vonage If you've plugged the PAP2 directly into the cable modem, and still have no dial
If you've plugged the PAP2 directly into the cable modem, and still have no dial tone.... I highly doubt it's a problem with your network. I'd go with:
1:Vonage not having the correct MAC for you (you'd need to call them. Or, I've had good luck emailing them at dslreports@vonage.com)
2:your ISP is blocking ports necessary for the service to work (do you know anyone using a different ISP that you can take your adapter to to test?)
3: the PAP2 is bad. (You'll have to verify #1 and #2 to fully get the answer)
How did you get the device? Retail (you bought it from Best Buy/Circuit City/Joe Schmoe's House of Tech) or did Vonage send it to you? If retail, maybe you accidently gave them the wrong MAC during activation? You might try swapping it for another, but you'd still need to call them with the new MAC.
Read The Full Thread: No dialtone w/ Toshiba PCX2200, AirPort Extreme, & PAP2
• OK - I'll be as explicit as possible in order to get an answer. I'm getting pretty
• Im pretty sure the 2200 only has 1 ethernet port, so how are you hooki ng up both devices?
• I assume you mean that the ethernet to the Linksys is from the AirPort.
Is the
• Just back after resetting everything with the Linksys plugged directly into
• My connections (In Order):
- Cable to Cable Modem
- Ethernet from Cable
• In any of the conversations with Vonage CS have you verified that they have the
• No, they've never asked for the MAC addr. - go figure...
As far as diagnostic
• I highly recommend another call to customer service about the MAC id. It is a potential
• I already went through the lights with the guys on support. It took 5 minutes just
• Some other info (grasping at straws mode):
- I am in the process of transferring
Jeckler posted "If you've plugged the PAP2 directly into the cable modem, and still have no dial" on 04/25/2005 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
| | |
| Vonage Stock Price |
|
Value: 2.78
Change:  -0.01
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.37 Seconds and 165 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
Members
New 
New Today 27
Yesterday 36
Total 71261
Who Is On Site
Visitors 187
Members 1
Total 188