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DWSupport Posted:
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In The Forum:
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Hospital Incoming call unable to connect
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Topic:
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In The Forum:
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In The Forum:
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Topic:
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Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage If you only knew the half of it! Just so you know they kindly put in place a wonderful






If you only knew the half of it! Just so you know they kindly put in place a wonderful cafeteria that has got to be the best I have ever seen anywhere and a 100 dollar card every month to use in it ( Gotta make up for the mistreatment somehow, right?). The incentives are ok as well but the meager salaries ( no raises by the way, only promotions) have alot to be said for, thats also alot of agents to promote. Techs get 13.50 or 14 if you pass the closed book tests that are based on two hundred page text that has been crammed at you in a two or three day period, but now adays they are dupping folks into thinking they are getting a Tech job but then placing them in Retention, which is such a lovely job to here all the pissed off Vonage customers who by the time they reach retention are ready to kill ( oh its such a lovley job - thats why that had to dupe folks into it. Of course once you have the job at those wages you know the person cannot afford to back out - how would they pay rent now, Fortunately for me I have a painting buisiness to land on so I just resigned). Most others are only getting from 10 to 12 dollars an hour so unless you are talking to a tier 2 tech that individual is getting very little money. Lets not forget the 14 hour manatory overtime That they have been dishing out. Say its monday morning by noon they'll be saying it's overtime tonight. Yeah I'll just leave my kid at daycare all night, Hellooo! Oh yea it's a great company awsome I must say! Just for kicks call in to cancel and see the runaround you get see if I'm joking. Also they have hired the Holmdel police to patrol the facility and parking lots. It's like fort knox there, HMMMMM I wonder why they are so paranoid. They are just a wonderful company! Ya know I actually had this thing in the back of my mind that they piss off more people than any company I have ever encountered and that I may be in danger if someone wanted to retaliate which One person did threaten to burn the buiding down in the short 6 weeks I was there. Yea they should have more police there like on every pod and every parking lot, because honestly that place made me a little nervous. Too many nuts out there these days and I am just glad to be gone.



Read The Full Thread:

My experience with Vonage - I can help them if they want it



Sorry to hear about your horrible experience. I myself have not had any conversations
Having trained and consulted for several years, I can tell you this is a classic
You know when sometimes you call a customer support or tech, before the conversation
I literally dread the thought of having to place a call to Vonage CS. That is sad,
If a rep actually said "I'm gonna catch you with every fee I can" or something to
I really feel for all of you as a former employee. Here's the real deal. Vonage has
Mr. Citron is a entrepreneur and by nature inclined to move on once he gets something
Between ColdGin and Movado you see the internal issue w/in Customer Service.

Movado posted "If you only knew the half of it! Just so you know they kindly put in place a wonderful" on 02/16/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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