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mikebrown Posted:
there, Please
check out -

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you

In The Forum:
Hard Wiring - Installation
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to

In The Forum:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
and get free
access while

In The Forum:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
question. We
rely exclusively
on a Vonage system
for our

In The Forum:
Vonage UK
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
? Thanks!

In The Forum:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality

In The Forum:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up

In The Forum:
Fax - Tivo - Alarms
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address

In The Forum:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

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Vonage If you have standard DSL coming into the house on the same wire pairs that is wired

If you have standard DSL coming into the house on the same wire pairs that is wired to the jacks in your house, your pumpiing low Voltage into the FXS port on the Vonage adapter. But you say that the outside lines are disconnected. If you were fully disconnected from the Demarcation point, you could not receive DSL.

013 is the error the VDV21 reports when it detects voltage.

Line 1 Wiring Error [Code 013]
Phone port 1 may be connected to live telco line. Plug phone directly to green port 1.

You'll typically see this message if Phone Port 1 of the V-Portal is connected directly to a phone jack in your home and your home phone wiring hasn't been completely disconnected from the traditional telephone company. To resolve the issue:

1. Plug your phone directly into green Phone Port 1.
2. Start at the main menu and choose System > Diagnostics > Test Phone Ports > Run Tests? to run the phone ports diagnostic test and determine if the error has been corrected.

Note: You will not be able to make or receive calls on Phone Port 1 or 2 during the short time the test is running.

3. Start using Vonage service when the Phone 1 icon displays.

If you would like to use your V-Portal with the existing telephone wiring in your home, see Home Wiring for do-it-yourself advice on distributing Vonage service to all of your phone jacks. If you’d prefer to hire someone to adjust your home wiring, consult a professional electrician or telephone technician. Vonage offers a professional installation service in many geographic areas. See Professional Installation Basics for more information.

You might also see this message if you've used a four-wire telephone cord to connect your FAX machine to an active green port of your V-Portal. Using a standard two-wire telephone cord normally resolves this problem. After you've replaced the telephone cord, run the phone ports diagnostic test (System > Diagnostics > Test Phone Ports > Run Tests?). Start using Vonage service when the Phone 1 icon displays.

Tip: You’ll typically use a standard two-wire phone cord with your V-Portal. For phone cord recommendations, see What kind of telephone cord should I use in the phone ports of the V-Portal?


Read The Full Thread:

Error code 013?

On random occasions, the vonage phone adapter displays error message 013 and
How old is your house. My first thought is that there might be a short in the wiring.
This thread might be helpful Its
I see similar issues in that over the last few months, my adapter periodically
Make sure you are using a standard RJ-11 phone cord. When looking at the plug, you
Ok, here's what I see: It is a two-wire cable connecting the adapter to the
To be completely honest, the Vonage VDV21 is polling for voltage as it should and
Thanks, I can understand the caution. What does seem disconcerting is some
In the main base unit of the phone, what is the 2nd line? Is it another VoIP adapter

VonTechMgr posted "If you have standard DSL coming into the house on the same wire pairs that is wired" on 06/17/2009

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