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Vonage If you go to said competitors forum on another website you'll find that even the
If you go to said competitors forum on another website you'll find that even the die-hard supporters are now saying that the constant service problems are becomming too much to handle. This is a change from the general consensus that the low price mitigates the service problems ("it doesn't work all the time but at least the price is low").I certainly don't know about you, but I don't have those problems. To use the slogan from Mr. Poppel, you can "set it and forget it". I moved into my current residence about a year and a half ago, set up my TA and have never had a problem. It might be about $10 more that "that other guy' (Vonage also has an unlimited plan which brings the price to around $20 / month - making the difference less) but the service working and not having to keep fiddling with is well worth it.
The churn at Vonage is horrible, and supposedly they know why and are trying to fix it (see my post at http://www.vonage-forum.com/ftopic23461.html)
Still, I believe that the "value" customer, as Vonage calls them, will jump to a cheaper service at a drop of a hat, just as they jumped to Vonage (for the most part, these are the folks who complain about the cancellation fee.) Bundling by the cable companies has hurt as well. Additionally, the move to wireless for all of one's telecom needs seems to be continuing, hurting all of the wired services.
Read The Full Thread: Rate Increase
• The Residential Basic 500 has been raised to $17.99/mo. Did anyone receive a notice?
• i just upgraded from the 500 basic plan to 24.99 unlimited so i was unaware...but
• I have not and I have 1 line on the 14.99 / 500 min plan.
My bill comes in a week
• Wow, that will NOT be good news. It makes me very glad that I asked to be upgraded
• I assume this would apply to new customers but who knows. I'm on the $14.99/unlimited
• Will do. My billing cycle ends next week, I'll post an update. I have a feeling that
• Looks like it is going up.
I logged in to my account today and saw this service
• Wow, Merry Christmas, we're raising your bill, thank you for choosing AT&T
• I'll let you know. I would think I would get something since I've been a customer
• From what I read in the announcement, when your rate goes up depends on when you
ed56 posted "If you go to said competitors forum on another website you'll find that even the" on 12/04/2008 |
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