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On Apr 27, 2017 at 13:52:02

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Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

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Topic:
Ethernet Cable; Wiring schematic? 568-B?
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On Feb 15, 2017 at 21:16:51

Av8rix Posted:
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Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21


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Vonage If you can find the device for $40 at CompUSA, and that is the real price (no "new



If you can find the device for $40 at CompUSA, and that is the real price (no "new customer" rebates), then you can buy it and log on to your web account and activate it with your existing account, then move your account over to the new device.

If that's reflective of a "new customer" rebate, then $40 is probably not what you'll pay unless you cancel your current account and sign up for a new one.

Vonage's policies are dumb, I agree - if you've been a customer long enough to be out of the "cancellation fee" period, then they've made their money on your device and should offer you a significant discount on a new one if you agree to sign up for another couple of years.

However, when the cell companies give you a new phone on renewal, they expect $175-200 if you decide to cancel early. That makes Vonage's $40 look downright CHEAP. ;)

I'd pick up a decent router, then make a case to Vonage to give you a PAP2 or other minimal adapter. That's an easier sell to the cancellation department, and you don't have as much dependence on the Vonage gear. Either that, or pick up a decent router and a PAP2 retail. You're still out the $100, but you have no ongoing commitment to Vonage, and you have a better router than the ones they offer.



Read The Full Thread:

Vonage Charging for Replacement of defective Router


My router was "determined" to be defective after 3 hours and 2 reps later on the
With cable modem services you lease the modem for a monthly fee. Section 2.13
THANKS for the info...you must work for Vonage. This does not appear anywhere
Nope. I don't work for Vonage. Just did a quick scan of the Terms of Service. I


Vonage's ToS has always stated that you own the adapter, at least it has for the
thanks to all for your sound advice....as for a company providing the adapter
After 3 years with Vonage I also switched to "VoIP Your Life" when my Vonage router
I got a call from VyL and their costs are much higher than Vonage's. Especially

NateHoy posted "If you can find the device for $40 at CompUSA, and that is the real price (no "new" on 08/01/2007

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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