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ElalfZek Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
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On Nov 19, 2017 at 02:16:33

mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

mikebrown Posted:
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In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
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In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
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In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
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In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
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In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
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...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
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In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51


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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage If you are reading this and still don't understand why this is bad, here's a reason: One



If you are reading this and still don't understand why this is bad, here's a reason:

One of Vonage's competitors (another Voip provider, not a cableco or telco) is offering unlimited service with nearly all of the features that Vonage offers for $199/year, one-year contract required. You pay the year up-front, but it breaks down to $16.58/mo. For a limited time, if you buy one year of service they will give you a second year of service for free. Over 24 months that would be $8.29/mo. They also give you a 2nd phone extension.

So at a time when Vonage's competitors can offer twice the service for half the price of Vonage's 500 min/mo plan, Vonage is raising rates. This coming on the heels of Vonage's SEC statements which show that Vonage made a profit in the last quarter and has a restructured debt package which will allow it to continue to make a profit while paying down debt. Last quarter Vonage reported that the average cost of services per subscriber is $7.20/mo. For the 500 min/mo plan Vonage was making a profit of $7.79 per customer. This will now push that profit to $10.79 per customer without giving those customers any additional value for their service.

It may, however, pay for more television and online advertising. In this past quarter Vonage spent $65 million in marketing expenses to bring in 9500 new customers. That's a shocking $6842 PER NEW CUSTOMER. Compare that to 4th Quarter 2007 when Vonage spent $61 million to bring in 56,000 new customers - $1089 per new customer. In fact, Vonage has spent $193 million in fiscal 2008 to bring in 44,500 new customers. Compare this to 3rd quarter 2007 when Vonage spent $222 million for 323,000 new customers. In Fiscal 2007 the average cost of converting over a new customer was $744, sofar for Fiscal 2008 it is $4337 per customer.

If you still don't understand all that gibberish, here's the bottom line: Vonage is going to spend almost as much money this year on advertising as they did last year, but sofar their growth has fallen nearly 700%. Unless Vonage can find 311,000 new customers between now and December 31, Vonage will have blown a LOT of money ($258 million) for very little return.



Read The Full Thread:

Rate Increase


The Residential Basic 500 has been raised to $17.99/mo. Did anyone receive a notice?
i just upgraded from the 500 basic plan to 24.99 unlimited so i was unaware...but
I have not and I have 1 line on the 14.99 / 500 min plan. My bill comes in a week
Wow, that will NOT be good news. It makes me very glad that I asked to be upgraded
I assume this would apply to new customers but who knows. I'm on the $14.99/unlimited
Will do. My billing cycle ends next week, I'll post an update. I have a feeling that
Looks like it is going up. I logged in to my account today and saw this service
Wow, Merry Christmas, we're raising your bill, thank you for choosing AT&T
I'll let you know. I would think I would get something since I've been a customer
From what I read in the announcement, when your rate goes up depends on when you

kamnet posted "If you are reading this and still don't understand why this is bad, here's a reason: One" on 12/04/2008

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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