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Topic:
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DWSupport Posted:
After recent
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In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
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In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage If they sent the information on where to send the thing to begin with none of this



If they sent the information on where to send the thing to begin with none of this would happen.I can blame them as I was never told anything about this.
they said they send me a new modem as this first was defective but if dont send a person instruction on what to do with the old one what are they supoosed to do.
they only reason i didnt just threw the first one out was becuase i had dealt with other companies on defecticve products .if i hadnt know this i would had just thrown the old one out and really been screwed.
It not like they dont have my phone number and could have called and ask if i shipped the old one back.
im not not try to be unresonable i just what them to get there router back and me to get my money back.
Second of all.under any contract you must notify the person of a change in the contract and no where in my oringal contract does it state i will be responisble for shipping charges.
im just lookign for the right contact person to resolve this howl thing but from reading the board for over a hour now it seems there is next to know way to get a manager .
and if someone charges you something you have no knowledge off how does it become your fault
im try to resolve the hole issue with canceling my account and going threw the hole headache.
it not hard to chargeback the charges and be done with it and block them from charging anything to my debit card.but i wasnt try to go that route but if that is the way it must be done than fine but your responds off flaming isnt helping.So if you dont have any constructive way to help bite me.



Read The Full Thread:

Returning faulty equipment - who pays?


I just got off the phone with them again and asked for: a) a return label and b)
My Vonage device was faulty. I could either use the internet, OR use the phone,
Marineboy, I hear ya loud and clear! I believe it is absolutely wrong that
Vonage Returns 2147 Route 27 Edison, NJ 08817 Write the RA (return authorization
You can get them to send you a UPS Return label if you ask. They will send you an email
Yes, this is what they did for me when they replaced my RT31P2 with the RPT300 (althought
I would crap in the box even thought it may make the shipping charge go up. [ADMIN
HAH! Mate, I'd love to but with what I ate over Thanksgiving (and since), it would
I would push them on it again...but that is just me. Or just send it cheap Priority
I can be pretty persuasive, and he wouldn't budge. Said that noone had the authority

Softwarek posted "If they sent the information on where to send the thing to begin with none of this" on 11/29/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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