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Vonage If by "sufficient" one means sufficient to prevent the possibility that a customer
If by "sufficient" one means sufficient to prevent the possibility that a customer might not realize the limitations of Vonage's 911 service, then it's impossible to argue with that logic. Clearly, no customer would dial 911 in an emergency knowing that their call won't be completed. So obviously this would not be happening if Vonage's disclaimers were truly sufficient in that sense.
But if "sufficient" means Vonage has taken reasonable steps to inform customers of the limitations of their 911 service, then Vonage is likely in the clear, and that's the more reasonable interpretation.
Anyway, Texas isn't trying to win a judgment against Vonage. They're just trying to induce Voip carriers to implement better 911 solutions out of the box. There's no reason why Vonage couldn't sign up all customers by default during the Vonage signup process...just make the current optional 911 configuration pages a mandatory part of the signup process with the same disclaimers that if you move or take your router on the road, your 911 calls will go to the wrong emergency center.
Worst case scenario would be someone calling 911 and getting the wrong emergency personnel, but that's better than getting nothing...it at least gives them someone who can talk them through basic poison control, choking, etc. and route them to another emergency center.
Read The Full Thread: Texas suing Vonage over 911 calls
• State to sue Net phone company
11:21 PM CST on Monday, March 21, 2005
By
• http://www.vonage-forum.com/911.html
I encourage everyone to do it -
• Sprry, but upon signing up for vonage there are numerous emails and pages you will
• According to the article, the AG's argument is that cases of failed 911 attempts
• Terms of Service - The 911 Dialing part is about 2 pages long, but here basically
• The cases of people trying to dial 911 when they have not activated it with Vonage
• I suspect that the case will result in Vonage being forced to put a sticker on the
• In 1900 only 10.7 percent of the public could not read or write a simple message.
• This forum doesn't seem to be accessible right now. "Module is not active".
Cheers
• http://www.vonage-forum.com/911.html
I encourage everyone to do it -
ToddlerTN posted "If by "sufficient" one means sufficient to prevent the possibility that a customer" on 03/24/2005 |
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