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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


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Review: My First Day With Vonage, Excellent!
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Vonage Customer Review: One month with Vonage, and...
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Vonage If anyone can provide some ideas on how to diagnose further or improve, I would



If anyone can provide some ideas on how to diagnose further or improve, I would be most appreciative. Vonage customer service has helped a little but not enough. They transferred me to their "advanced technical support line". However, I was not willing to wait more than 30 minutes on the phone for assistance.

My statistics follows. Thank you in advance.

1. location: Los Angeles, California
2. ISP: Time Warner Roadrunner – modem – supporting wireless l
3. Upload: 362424 bps - download speeds: 1434640 bps
4. Modem: RCA Broadband DCM425
Router: Netgear 54 Mbps Wireless Router WGR614 v6
5. Type of Vonage adapter: VTech IP8100
Three VTech IP8100 wireless handsets
6. Network: Modem->Router-ŕVonage Adapter
Modem-ŕ Router-ŕPC

7. Issue: choppy audio and sometime inaudible audio

8. Voip Test Results:

Speed test statistics
-
Download speed: 1434640 bps
Upload speed: 362424 bps
Quality of service: 58 %
Download test type: socket
Upload test type: socket
Maximum download pause: 86 ms
Average download pause: 9 ms
Minimum round trip time to server: 87 ms
Average round trip time to server: 88 ms

Voip test statistics
-
Jitter: you -> server: 4.7 ms
Jitter: server -> you: 8.6 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 4
Estimated MOS score: 4.0

Results from TestYourVoIP.com follow:

To Boston:
Media Quality
MOS is 4.2 / 5.0 (best with G.711 is 4.4)
Degradation Sources
Codec 0.58 73.9%
Latency 0.00 00.0%
Packet Discards 0.20 26.1 %
Packet Loss 0.00 00.0 %
Rount-trip Latency 199 ms
Loss Periods Min: 20 ms
Avg: 20 ms
Max: 40 ms
Random Loss
Jitter Min: 0 ms
Avg: 9 ms
Max: 56 ms
Signaling Quality
Post-Dial Delay 172 ms
Call setup time 188 ms
Media Delay 454 ms

From Boston:
Media Quality
MOS 4.4 / 5.0 (best with G.711 is 4.4)
Degradation Sources
Codec 0.58 93.0%
Latency 0.00 00.0%
Packet Discards 0.04 7.0 %
Packet Loss 0.00 00.0 %
Rount-trip Latency 199 ms
Loss Periods Min: 40 ms
Avg: 40 ms
Max: 40 ms
Random Loss
Jitter Min: 4 ms
Avg: 6 ms
Max: 43 ms
Signaling Quality
Post-Pickup Delay 254 ms
Call setup time 219 ms
Media Delay 285 ms



Read The Full Thread:

Choppy audio and inaudible audio - WGR614 & VTech IP 810


I'd go to www.testyourvoip.com and run the call to Boston and post those results
Thank you for your suggestion. I did TestYourVoIP.com and included the results
So you did, but some of the information from the testyourvoip test seems to be missing.

szpiro posted "If anyone can provide some ideas on how to diagnose further or improve, I would" on 08/07/2006

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