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Vonage If a frog had wings, he wouldn't bump his ass hopping.
Make up your
If a frog had wings, he wouldn't bump his ass hopping.
Make up your mind, is Vonage accountable or not? Being accountable to your customers is much better than being accountable to any governemnt regulator. If this starts happening too often, customers leave, Vonage looses money and eventually goes out of business. This is the first time this has happened since I have had the service since last summer, and all of a sudden you want to expand the role of the federal government to over see Vonage when no oversight is nessessary. Is government oversight your answer to ever one of life's little problems?
Which is exactly how it should be.
[/quote]I'm tempted to petition the FCC to require Vonage and other Voip providers to provide a minimum degree of service reliability. [/quote]
While you are at it, petition the FCC to require the copper telcos for a minimum degree of service reliability. Don't forget to petition for the broadcast stations for a minimum degree of service reliability. And we can't forget the electric and cable TV utilities. Why don't you petition the commission for a minimum degree of service reliabilty from them, too.
Nobody has ever said they were not. From what I read, they were doing a routine service upgrade and something went wrong. It happens to the best of us. Things pop up from time to time that we don't expect. What we should do is learn from the mistakes and move on. Not go crying to the closest federal agency for oversight.
I think you need to get a grip and realize that things fail from time to time. Even with the most strengent federal oversite, crap happens. Computers crash. Deal with it like an adult.
Read The Full Thread: Today''s outage - a case for regulation
• Folks, if Vonage were actually a LEC, this outage would result in HUGE FCC penalties.
As-is,
• I think you are going to get flamed big time. :wink:
No, seriously, the only
• regulating them prob isnt the answer now, BUT making sure everyone who does have
• They're accountable to their clients. If you aren't happy with their service,
• They're accountable to their clients. If you aren't happy with their service,
• Folks, if Vonage were actually a LEC, this outage would result in HUGE FCC penalties.
As-is,
• They're accountable to their clients. If you aren't happy with their service,
• Short of having a contract which specifically spells out availability you are
• If you pay me to provide a service to you, and I don't come through, are you just going
• Of course, comments like this don't help:
emphasis mine
On another
kyscott posted "If a frog had wings, he wouldn't bump his ass hopping.
Make up your" on 03/05/2005 |
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