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Review: My First Day With Vonage, Excellent!
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You need some common sense.
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Vonage Customer Review: One month with Vonage, and...
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Vonage If I understand correctly, your looking at your Wireless connection icon in your





If I understand correctly, your looking at your Wireless connection icon in your system tray. This only displays the wireless connection between your Laptop's wireless card and the wireless router. This is local area connectivity. This indicator has nothing to do with your wireless antenna on your roof. You also mention connection monitor. If this is the normal Microsoft connection icon, it will have you as connected since it only monitors connection between your local adapter and an endpoint such as a router. This also would have nothing to do with your actual internet connection.

Unless you have some special software that monitors the wireless connection of the antenna on the roof, all network indicators on your PC is for LAN / WLAN connectivity only.

You also ask about other applications such as the web browser. Well web traffic is http which operates using TCP protocol. If a packet is not Acknowledged, there are packet retransmissions. So with lost packets, you may notice the browser to be sluggish yet it will still work. With a real time application like Vonage, it is all UDP protocol. Any packets lost are not resent. This is where you get choppy audio and could lose SIP registration causing your device to be offline.



If your unsure of your antenna, then that can be the issue right there. It could be in a bad spot where you are not receiving the best possible connection. You may even have periodic interference from something in the environment. Without having a way to measure the signal strength of the antenna during good connectivity vs bad connectivity is a problem. Not much I can help you with on that part.



During the time you ran the pings to google.com, did your application quit working and did Vonage lose connectivity? If not, then you would not see anything. If you did experience a lost internet scenario, when stopping the ping, you should have shown a period of significant packet loss.

If you run:

ping -t -l 250 www.google.com (that's a lower case L)

This will run a constant ping with a 250 byte size packet.

After running it for 1/2 hour or so, upon stopping it, your results should look like this if the connection physically stays up:

Ping statistics for 64.233.169.99:
Packets: Sent = 1800, Received = 1800, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 29ms, Average = 21ms

If it looks like this, your losing complete internet connectivity:

Ping statistics for 64.233.169.99:
Packets: Sent = 1800, Received = 900, Lost = 900 (50% loss)
Approximate round trip times in milli-seconds:
Minimum = 100ms, Maximum = 300ms, Average = 200ms


As for running pings and traceroutes to the actual application and media servers for Vonage and other services, that may not be needed if you can already show that your internet connection is dropping between your antenna and ISP.



Read The Full Thread:

Poor VOIP Quality and Application Drops on 802.11g WISP


Background - I've torn through every forum post I could using every combination
On thing you need to keep in the back of your mind is that you are on a wireless connection
Thanks for responding so quickly. Below find my answers to your questions and
Okay, I understand you, and yes, I did mean the Microsoft Windows based applications
Not really an expert in this exact area but common sense tells me that if they make
Thanks for the answers again. This kind of technology makes my brain hurt :D Will
Okay, after an hour of doing the ping as you suggested, below are the results, and
Not much I can tell you since your connection seems to be stable. The only thing
Would something port related account for this, perhaps? It seems like sometimes

VonTechMgr posted "If I understand correctly, your looking at your Wireless connection icon in your" on 02/07/2009

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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