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UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01

Snack Posted:
On a wired
connection, just
connect the Vonage
to the ethernet
port of the hotel
...

In The Forum:
Vonage
Topic:
Using Vonage in a hotel
On Aug 06, 2014 at 19:22:31

Bill18164 Posted:
...
In The Forum:
Vonage
Topic:
Voicemail Problem
On Jul 24, 2014 at 22:15:20

justwarner Posted:
...
In The Forum:
Vonage
Topic:
IP PBX for small business
On Jul 24, 2014 at 07:44:54

adamnmurad Posted:
I talk very, very
infrequently on
the phone. I'm
thinking of
switching to a
data-only
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Jul 21, 2014 at 14:29:35

szurcsii Posted:
Hey! I'm
planning to build
my own voip alarm
system. I found a
guide that looks
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Alarm systems and VOIP
On Jun 27, 2014 at 01:09:10

DSewhuk Posted:
The last week I
have seen a
similar issue. I
have gotten 2
simultaneous calls
outbound
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Jun 11, 2014 at 23:25:10

HtomSirveaux Posted:
Rather than be
long and wordy,
I'll get right to
the point(s): -
Have had VDV23
...

In The Forum:
Vonage
Topic:
VDV23 - Max Upstream?
On Jun 10, 2014 at 18:18:46

revrob Posted:
...
In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On May 22, 2014 at 16:45:07

dconnor Posted:
Try: MODEM
->SWITCH V->
BROWSER ->
-> VONAGE
...

In The Forum:
Vonage
Topic:
Internet via Vonage is only 50Mbps
On May 18, 2014 at 12:31:40


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Vonage If I understand correctly, your looking at your Wireless connection icon in your





If I understand correctly, your looking at your Wireless connection icon in your system tray. This only displays the wireless connection between your Laptop's wireless card and the wireless router. This is local area connectivity. This indicator has nothing to do with your wireless antenna on your roof. You also mention connection monitor. If this is the normal Microsoft connection icon, it will have you as connected since it only monitors connection between your local adapter and an endpoint such as a router. This also would have nothing to do with your actual internet connection.

Unless you have some special software that monitors the wireless connection of the antenna on the roof, all network indicators on your PC is for LAN / WLAN connectivity only.

You also ask about other applications such as the web browser. Well web traffic is http which operates using TCP protocol. If a packet is not Acknowledged, there are packet retransmissions. So with lost packets, you may notice the browser to be sluggish yet it will still work. With a real time application like Vonage, it is all UDP protocol. Any packets lost are not resent. This is where you get choppy audio and could lose SIP registration causing your device to be offline.



If your unsure of your antenna, then that can be the issue right there. It could be in a bad spot where you are not receiving the best possible connection. You may even have periodic interference from something in the environment. Without having a way to measure the signal strength of the antenna during good connectivity vs bad connectivity is a problem. Not much I can help you with on that part.



During the time you ran the pings to google.com, did your application quit working and did Vonage lose connectivity? If not, then you would not see anything. If you did experience a lost internet scenario, when stopping the ping, you should have shown a period of significant packet loss.

If you run:

ping -t -l 250 www.google.com (that's a lower case L)

This will run a constant ping with a 250 byte size packet.

After running it for 1/2 hour or so, upon stopping it, your results should look like this if the connection physically stays up:

Ping statistics for 64.233.169.99:
Packets: Sent = 1800, Received = 1800, Lost = 0 (0% loss)
Approximate round trip times in milli-seconds:
Minimum = 18ms, Maximum = 29ms, Average = 21ms

If it looks like this, your losing complete internet connectivity:

Ping statistics for 64.233.169.99:
Packets: Sent = 1800, Received = 900, Lost = 900 (50% loss)
Approximate round trip times in milli-seconds:
Minimum = 100ms, Maximum = 300ms, Average = 200ms


As for running pings and traceroutes to the actual application and media servers for Vonage and other services, that may not be needed if you can already show that your internet connection is dropping between your antenna and ISP.



Read The Full Thread:

Poor VOIP Quality and Application Drops on 802.11g WISP


Background - I've torn through every forum post I could using every combination
Would something port related account for this, perhaps? It seems like sometimes
On thing you need to keep in the back of your mind is that you are on a wireless connection
Thanks for responding so quickly. Below find my answers to your questions and
Okay, I understand you, and yes, I did mean the Microsoft Windows based applications
Not really an expert in this exact area but common sense tells me that if they make
Thanks for the answers again. This kind of technology makes my brain hurt :D Will
Okay, after an hour of doing the ping as you suggested, below are the results, and
Not much I can tell you since your connection seems to be stable. The only thing

VonTechMgr posted "If I understand correctly, your looking at your Wireless connection icon in your" on 02/07/2009

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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