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MK_TO Posted:
On the Vonage
Canada web site,
it states that
outbound calls
from my Vonage
home
...

In The Forum:
Vonage Canada
Topic:
Outbound Caller ID
On Mar 27, 2015 at 10:23:31

xfilesera Posted:
Customer Care
yesterday and was
told that the
conference calling
feature is being
...

In The Forum:
VoIP Feature Wish List
Topic:
Do Not Disburb
On Mar 27, 2015 at 07:05:16

hasan Posted:
...
In The Forum:
Vonage Canada
Topic:
BD||INDIA||PK DIRECT ROUTE PROVIDE
On Mar 26, 2015 at 08:17:23

RajeshCO27 Posted:
Hey, I have
built a PBX by
using the Ozeki
SDK and and want
to connect it to
my
...

In The Forum:
Vonage
Topic:
SIP trunking issue: authentication problem (CUCM & own P
On Mar 26, 2015 at 07:30:31

OPT Posted:
...
In The Forum:
Vonage
Topic:
Optima Saver Bandwidth Optimizer Service
On Mar 11, 2015 at 06:50:50

sunnyshazy Posted:
thansk for this
post . . .. . . .
_______
____ sunny
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Mar 10, 2015 at 06:46:45

miter Posted:
since Voicewing is
going bye bye (or
at least in the
process of
switching). So far
...

In The Forum:
Vonage
Topic:
Playing message wav files?
On Mar 03, 2015 at 01:55:00

Gogi22 Posted:
I don't believe
that becoming a
public company
would have a
negative effect on
...

In The Forum:
Vonage Stock
Topic:
Vonage IPO
On Feb 27, 2015 at 01:15:13

kdf55 Posted:
No. It is a 2 year
contract that you
are locked in to.
The first year is
discounted,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 26, 2015 at 11:25:40

breetlee Posted:
I am thinking
about having a
family member get
DirecTV. The
$29.99 plan looks
good,
...

In The Forum:
The Cafeteria - Any Non Vonage Topic
Topic:
Ethical Business Billing
On Feb 23, 2015 at 01:40:36


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Vonage If ACR was turned on, his Vonage line would not ring as the Proxy does not send the



If ACR was turned on, his Vonage line would not ring as the Proxy does not send the Anonymous call to end user and there would be no way for the Vonage user to hear the message being played. The caller is instantly sent it to the ACR message where is terminates.

Yet, I do agree. It sounds like some sort of filter based upon her ANI. Almost sounds like one of those boxes that attach to the phone that can block unwanted phone calls(think it is called phone zapper or something) but not likely since user would be aware if he had one.

There is something I would like you to test if possible. Can you set up Simul-Ring to a cell phone or another line(not Vonage) and then have your girlfriend call your Vonage line. When her calls comes in, answer it on the call phone(non Vonage line). That is, even if there is enough time for your cell phone to ring because chances are it will not.

Does the issue still occur?

If issue is still present, then the problem is some sort of intercept early call termination between AT&T Wireless and the inbound partner carrier Vonage uses for your number.

This would have to be escalated within Vonage as Tech Support will not be able to assist. They can only help you with issues that reside between the Vonage telephone adapter and your modem. Anything network or carrier related must be escalated to higher levels which can open tickets with the carriers.

The truth is, this type of issue does have to be escalated within AT&T wireless because it really is an issue with them. Just as I told you that Vonage Tech Support would be of no help here, either would the Phone Jockies at AT&T. People who answer phones can only deal with the bare minimum basics like billing and general customer support. All switching and network related issues have to be handled by engineers behind the scene that do not speak with the customers. This is how it is in any company.



Read The Full Thread:

Blocked calls from cel phone


A few months ago, my home Vonage line started blocking calls from my girlfriends
What you described is pretty odd. So it might be best to check out the basics first.
How about ACR? If that is turned on, and her Caller ID is being blocked either intentionally
Good info. I've not really done much with the ACR so I didn't think that process
Yes correct about the call waiting. One of the reasons why it sounds like some sort
Thanks for the helpful suggestions. Checked all the connections as recommended.

VonTechMgr posted "If ACR was turned on, his Vonage line would not ring as the Proxy does not send the" on 01/17/2009

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