Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
kdf55 Posted:
Vonage is
reporting that
call blocking is
FINALLY on it's
way. https://co
mmunity.vonage.com
/posts
...

In The Forum:
Vonage
Topic:
Vonage announces call blocking coming soon!
On Jan 23, 2015 at 11:39:03

kdf55 Posted:
The problem may be
your internet
connection, not
Vonage. Have your
internet service
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 23, 2015 at 11:32:45

kdf55 Posted:
Yes you can....
In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Jan 23, 2015 at 11:31:02

TheBear Posted:
I am trying to
configure the
recommended x-lite
software on my
laptop for use
with
...

In The Forum:
Vonage V-Phone & SoftPhone
Topic:
Xlite 4.5 configuration
On Jan 22, 2015 at 13:40:15

nichole Posted:
We had also faced
a lot of problem
sending emails and
fax initially but
when we used
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Fax Problems
On Jan 11, 2015 at 22:50:46

arbiter Posted:
1. NY, USA 2.
Time Warner Cable,
Cable 3. Upload:
2.18 Mbps
Download: 21.12
...

In The Forum:
Vonage
Topic:
Internet, wired and wireless, consistently disconnects!
On Jan 05, 2015 at 13:32:55

Utteru Posted:
...
In The Forum:
Vonage
Topic:
Click to call iPhone App
On Jan 05, 2015 at 07:00:41

nichole Posted:
Does this really
work for the
security of our
homes? If so then
I think it will be
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Broadband Monitoring of Home Alarm Systems
On Dec 31, 2014 at 23:17:41

Cagatey01 Posted:
Place another test
call. If there's
still no caller Id
information on the
current
...

In The Forum:
Report A Forum Bug
Topic:
Outbound Links Turned Off
On Dec 31, 2014 at 22:44:56

sahm24 Posted:
As of last Friday,
all of our
incoming calls are
being immediately
redirected
...

In The Forum:
Vonage
Topic:
Calls auto transferring to cell phone
On Dec 31, 2014 at 17:19:29


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I would just like to share an experience that I recently had with Vonage involving



I would just like to share an experience that I recently had with Vonage involving their Refer-A-Friend Program. I had referred a friend who I had been bugging for about a year now to switch over to Vonage. He finally decided that he was going to make the move over. I reforwarded him the referral email. He clicked on the link and enrolled. The only problem is that he decided to register it under a different email. When I enquired multiple times about this this is basically the answer that I received:

-
Dear xxxxxxxxxxxx,

In response to your email, I understand that the person you referred
called in with some questions but the problem is, the email address
provided in your friends account is not listed in your referral list.
The system cannot track the referral this way and if your friend
cancels in less than 90 days, we will lose the credit.

If the referred party signed up via the link, the system would be able
to track the referral and reverse the credit if the account is
cancelled in less than 90 days. We are unable to offer a credit based
on this information.

If you have any questions now or in the future Vonage Customer Care is
eager to assist you 24 hours a day, 7 days a week. Please visit our
help center at http://www.vonage.com/help.php or send us an email from
our Contact Us page at http://www.vonage.com/help_contactUs.php. You
can also call us Toll Free at: 1-VONAGE-HELP (1-866-243-4357)

Sincerely,

Michael
E-Support Specialist
Vonage Customer Care
-

Unless the person referring people to Vonage are sitting there looking over their shoulders the whole time that they are enrolling, I could see a lot of this happening as was also the case when another friend I had referred several months ago called in with a question and the customer service rep that handled the call basically bypassed the online enrollment process and, rather than instruct him how to enroll in such a manner where I would get credit, he was advised otherwise. That, to me, is borderline fraud and just not good business.

Vonage has shown me that they have put this progam together in such a manner that it can be easily bypassed and they will use any excuse not to honor their part of the committment when a person is referred. Now I am not going to go into alternatives, which do exist, in this forum. I am contemplating switching as a result of the apathy displayed to me by the Vonage staff. How many other people out there have encountered this or a similar problem?



Read The Full Thread:

Vonage Referral Program


I would like to add that I am seeking resolution to what I truly perceive as a problem.
Try Emailing a copy of this post to Customer Support using the forum link (menu,
"Try Emailing a copy of this post to Customer Support using the forum link (menu,
I didn't respond to the poll either way for 2 reasons. First, I told my friend that
Sorry for making that assumption about the poll. I take the good and the bad,
I find it difficult to believe that there are not more people out there that have
I don't think it's that, but the people here in the forum really can't do much about
In my opinion the entire referral program is already fatally flawed by one simple
Steve, Thank you. Being new to this particular forum, I guess I am really not

TomF posted "I would just like to share an experience that I recently had with Vonage involving" on 09/30/2006

Vonage Service Plans


Vonage VoIP Members
Members List Members
New RockyBaumg
New Today 23
Yesterday 29
Total 86644

Who Is On Site
Visitors 193
Members 2
Total 195


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 4.48
Change:   0.00
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.58 Seconds and 246 Pages In The Last 60 Seconds
The Vonage VoIP Forum