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Merlizes Posted:
levitra from
canada online
pharmacy display
options generic
levitra levitra
...

In The Forum:
Vonage
Topic:
Rapport generic levitra no technique
On Apr 19, 2014 at 15:54:23

Robenpax Posted:
см
86;ле&
#1085;сl
2;ая
...

In The Forum:
Vonage
Topic:
книги &
On Apr 19, 2014 at 08:43:36

jlilest Posted:
Vonage: US
numbers iPhone:
T-Mobile
carrier I am
having trouble
...

In The Forum:
Vonage
Topic:
Problem with Simulring going straight to voicemail with iPho
On Apr 17, 2014 at 21:35:11

bluerdg Posted:
Been working with
tech support
trying to figure
this one out,
thought maybe
someone
...

In The Forum:
Vonage
Topic:
Outbound calls showing when no call is being made
On Mar 17, 2014 at 13:24:06

citycash Posted:
Easy peasy !! I
now have three
Vonage lines ( two
boxes) I
transferred my BT
number
...

In The Forum:
Vonage UK
Topic:
Number porting
On Jan 05, 2014 at 06:18:47

bmccull Posted:
It's not that it
will never work.
It is just that
Vonage works
better over cable
...

In The Forum:
Vonage
Topic:
need Help with Clear Spot 4G internet
On Dec 29, 2013 at 15:17:12

joelmch Posted:
Certainly a
firewall issue.
You can probably
try connecting
directly to the
ISP
...

In The Forum:
Vonage
Topic:
Can make calls but can not receive them
On Dec 01, 2013 at 11:29:02

joelmch Posted:
That's really
unfortunate. I
think they would
provide you a
refund. My opinion
...

In The Forum:
Vonage
Topic:
moving date for disconnect fees
On Dec 01, 2013 at 11:28:29

joelmch Posted:
Hi buddy, I was
just wondering
about this. Are
you still with
Vonage by any
chance?
...

In The Forum:
Vonage
Topic:
Call Billing Question
On Dec 01, 2013 at 11:28:00

joelmch Posted:
Looks like a
config set up
issue to me. You
might want to try
calling the tech
support.
...

In The Forum:
Vonage
Topic:
Vonage Register Error [Code 004] - can''t solve
On Dec 01, 2013 at 11:27:25


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Should have signed up sooner!!!!
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Vonage I would just like to share an experience that I recently had with Vonage involving



I would just like to share an experience that I recently had with Vonage involving their Refer-A-Friend Program. I had referred a friend who I had been bugging for about a year now to switch over to Vonage. He finally decided that he was going to make the move over. I reforwarded him the referral email. He clicked on the link and enrolled. The only problem is that he decided to register it under a different email. When I enquired multiple times about this this is basically the answer that I received:

-
Dear xxxxxxxxxxxx,

In response to your email, I understand that the person you referred
called in with some questions but the problem is, the email address
provided in your friends account is not listed in your referral list.
The system cannot track the referral this way and if your friend
cancels in less than 90 days, we will lose the credit.

If the referred party signed up via the link, the system would be able
to track the referral and reverse the credit if the account is
cancelled in less than 90 days. We are unable to offer a credit based
on this information.

If you have any questions now or in the future Vonage Customer Care is
eager to assist you 24 hours a day, 7 days a week. Please visit our
help center at http://www.vonage.com/help.php or send us an email from
our Contact Us page at http://www.vonage.com/help_contactUs.php. You
can also call us Toll Free at: 1-VONAGE-HELP (1-866-243-4357)

Sincerely,

Michael
E-Support Specialist
Vonage Customer Care
-

Unless the person referring people to Vonage are sitting there looking over their shoulders the whole time that they are enrolling, I could see a lot of this happening as was also the case when another friend I had referred several months ago called in with a question and the customer service rep that handled the call basically bypassed the online enrollment process and, rather than instruct him how to enroll in such a manner where I would get credit, he was advised otherwise. That, to me, is borderline fraud and just not good business.

Vonage has shown me that they have put this progam together in such a manner that it can be easily bypassed and they will use any excuse not to honor their part of the committment when a person is referred. Now I am not going to go into alternatives, which do exist, in this forum. I am contemplating switching as a result of the apathy displayed to me by the Vonage staff. How many other people out there have encountered this or a similar problem?



Read The Full Thread:

Vonage Referral Program


I would like to add that I am seeking resolution to what I truly perceive as a problem.
Try Emailing a copy of this post to Customer Support using the forum link (menu,
"Try Emailing a copy of this post to Customer Support using the forum link (menu,
I didn't respond to the poll either way for 2 reasons. First, I told my friend that
Sorry for making that assumption about the poll. I take the good and the bad,
I find it difficult to believe that there are not more people out there that have
I don't think it's that, but the people here in the forum really can't do much about
In my opinion the entire referral program is already fatally flawed by one simple
Steve, Thank you. Being new to this particular forum, I guess I am really not

TomF posted "I would just like to share an experience that I recently had with Vonage involving" on 09/30/2006

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†Limited time offer. Cannot be combined with any other promotional offer. Valid for new accounts only. Limit one (1) Restaurant.com Gift Certificate per account. Customer must subscribe to Vonage for 61 consecutive days to receive the Gift Certificate. Allow 8 weeks after the 61-day requirement to receive the Gift Certificate via email. Redeem the gift certificate online at http://Dine.Restaurant.com before use. Valid for dine-in only unless otherwise stated. Unredeemed gift certificates not valid toward purchase at restaurants. Limit of one (1) gift certificate at given restaurant per party per month. Minimum spend requirements and other restrictions on the Restaurant-Specific Gift Certificates and online merchant websites vary and are subject to change. Other restrictions may apply. Visit http://Dine.Restaurant.com for complete terms and conditions and participating restaurants. Vonage has the sole right to decide all matters and disputes arising from the Gift Certificate and all decisions are final. All taxes on gift certificates are solely Customer's responsibility. Vonage is not responsible for any damage to the Gift Certificate or product defects of any kind. In the event that the Gift Certificates become unavailable for any reason, Vonage reserves the right to provide a substitute of similar type and value.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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