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Vonage I wonder if someone could try something..... Do a traceroute to to where your



I wonder if someone could try something.....

Do a traceroute to to where your Vonage is routing through (for example, mine goes through 69.59.249.31. The first Vonage hop is nycmnyzlrs1-vonage-3-2-0.wcg.net (64.200.81.154). What I would like to see is if can you ping the first Vonage hop during an outage, but not the end point like you can when it works. If you cannot, then the issue is on Vonages network, and it is quite possible that there is a peering point that handles most of the people in Michigan, while other peering points handle others (each Level I and II providers have multiple peer points). Most of the traffic coming through a peering point will follow the same route.

From what I have read over the last 25+ pages looks to me to be mostly a Vonage issue as almost every traceroute gets to their network. By pinging the two locations at the same time on the route you would normally take, you can get an indiciation where the issue is happening.

Just my 2 cents, and no I do not have any issues either for or against Vonage/Comcast (though I do admit to liking Vonage quite a bit).

Here is my traceroute:
traceroute to 69.59.249.31 (69.59.249.31), 30 hops max, 38 byte packets
1 10.129.0.1 (10.129.0.1) 6.086 ms 9.241 ms 22.710 ms
2 rd1no-ge3-0-0-8 (64.59.142.195) 6.890 ms 7.097 ms 5.826 ms
3 rc1no-ge6-0-0 (66.163.77.5) 7.266 ms 6.823 ms 6.792 ms
4 rc1so-pos15-0 (66.163.77.9) 8.923 ms 7.895 ms 17.164 ms
5 rc1wh-pos12-0.vc.shawcable.net (66.163.76.10) 20.184 ms 20.182 ms 20.265 ms
6 rc2wt-pos7-0.wa.shawcable.net (66.163.76.154) 22.858 ms 23.323 ms 23.174 ms
7 rc1sj-pos0-0.cl.shawcable.net (66.163.77.70) 44.696 ms 43.992 ms 44.731 ms
8 rc2sj-ge2-0-0.cl.shawcable.net (66.163.67.10) 45.217 ms 45.224 ms 43.459 ms
9 sntcca1wcx1-pos3-3.wcg.net (64.200.149.5) 43.883 ms 45.777 ms 52.391 ms
10 sntcca1wcx3-pos5-0-oc192.wcg.net (64.200.149.25) 43.443 ms 44.765 ms 43.666 ms
11 dnvrco1wcx3-pos14-0.wcg.net (64.200.240.181) 67.037 ms 68.848 ms 68.561 ms
12 brvwil1wcx3-pos2-0-oc192.wcg.net (64.200.240.122) 86.515 ms 86.136 ms 85.622 ms
13 nycmny2wcx3-pos14-0-oc192.wcg.net (64.200.240.254) 97.366 ms 90.608 ms 91.373 ms
14 nycmnyzlce1-pos4-0.wcg.net (64.200.87.86) 98.244 ms 96.591 ms 97.918 ms
15 nycmnyzlrs1-vonage-3-2-0.wcg.net (64.200.81.154) 91.810 ms 97.990 ms 91.926 ms
16 * * *
17 69.59.249.31 (69.59.249.31) 96.210 ms 97.064 ms 108.483 ms


As you can see, there are two points where my ping times jump. The first jump in at hop 7 and is on Shaws network. I can call and complain about this as it is on their network. The second jump is on hop 11, and it is not on Shaws so there is nothing I can do about it other then call and ISP that I am not a customer of and will not be listened too.



Read The Full Thread:

Comcast vs. Vonage


ok, thank you CyberCSI for ur link. It seems you're very knowledgeable about networking
I'm seeing the exact same thing. Seems to be losing that last hop before it gets
And here we go again............
I am no believer in conspiracies, but having seen two episodes of Vonage issues
Well, Comcast is doing their own VoIP service in some areas now.... considering
(As I shudder contemplating the impending buy out of my most excellent ISP by Comcast)... I
I know ISPs like to provide that "bandwidth hog" argument, but in reality, does
Well, you're right of course, it's a low use compared to those... except that it
I will call my local comcast now and ask if they offer voip.. as they did not in my
somethings is going on... Before when I called comcast I always got the same

Texx posted "I wonder if someone could try something..... Do a traceroute to to where your" on 03/19/2006

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