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jenjee Posted:
Hello, My
friend had
cancelled Vonage
over 5 years ago,
but still has the
modem...
In The Forum:
Vonage
Topic:
Best way to dispose of Modem or Router
On May 26, 2012 at 18:09:22

furnequof Posted:
The minute i see
you've a new post
i normally rush
over here,
although i haven't...
In The Forum:
VoIP Feature Wish List
Topic:
inimical
On May 26, 2012 at 00:16:43

sssscary Posted:
Hi, I realize this
post is old, but I
was just trying to
find out how to
auto delete...
In The Forum:
VoIP Feature Wish List
Topic:
Auto-Delete Voicemail When Forwarded to Email!!
On May 24, 2012 at 08:08:15

sandyj Posted:
The last few days
I've gotten a
couple of calls
from angry people
demanding that...
In The Forum:
Vonage
Topic:
Someone is using my phone number? Hacked?
On May 18, 2012 at 20:07:46

vrtlassit7 Posted:
Can anyone help me
figure out a
solution to create
a virtual
attendant? I own
a small...
In The Forum:
VoIP Feature Wish List
Topic:
Virtual Attendant
On May 18, 2012 at 07:53:07

rodisport Posted:
I have had this
problem for more
than 4 months now
when i call some
one it doesn't...
In The Forum:
Vonage UK
Topic:
no ringing tone
On May 14, 2012 at 18:17:44

js123 Posted:
we already have
vonage device how
can i reactivate
the service and
what is the
procedure....
In The Forum:
Vonage
Topic:
how to reactivate the service
On May 12, 2012 at 14:57:39

dconnor Posted:
A photo would be
helpful....
In The Forum:
Hard Wiring - Installation
Topic:
Problem with home wireup
On May 08, 2012 at 10:47:17

rival Posted:
Thank you! This
was my exact
problem. Outgoing
calls would fail,
incoming calls...
In The Forum:
Vonage
Topic:
Dial tone ok, incoming calls ok, no outgoing calls
On May 03, 2012 at 21:11:35

stevejone Posted:
This is really a
good topic.It
gives a quite
detailed
information about
the jammer...
In The Forum:
Vonage UK
Topic:
Application of Cell Phone Jammer
On May 03, 2012 at 11:29:58

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Vonage I wish you luck and even I will pray for you and I never even do that. Because I am sorry

I wish you luck and even I will pray for you and I never even do that. Because I am sorry to tell you there is nothing any one can do for you when working with customer service on a problem. They are trained on how to sign you up for service. Thats it, after that you are on your own. They don't have a clue other then I think they have been trained to say "would you mind holding for a second" then I think they go to lunch. They come back and say to try what ever they pull out of a bowl. Then if that doesn't work, then "Sir, would you mind holding again" Ok now this time they take the time to update the customers notes, just in case you call back and another customer service pulls up the same suggestion, so they can draw again. Now then ask for a supervisor, "Sir I am sorry but we don't ave one". Now for some reason I really believe it, no one would treat a customer they way that they do if some one was watching over them. I hate to say this also, I think some time when you ask a question, they have to write it down, and then look to see how to translate it into english, because they only know a few words, or maybe you question is recorded and they take it to some one to explain what you asked. Then they go back to the bowl and pick an answer. I have never called that I wasn't on hold 10 or 11 times about 10 or 15 minutes at a time.
As I said this is all another forum and Sorry. If you find out anything that helps with drop calls please let me know. Thanks,

Read The Full Thread:

Dropped Calls beginning in May, lasting 20 seconds

• sooo...should I just can this service and go with a more reliable provider that
• Thats so funny! That is another Forum called "Bad Customer Service" This is sad
• Don't feel like you are by your self. I have been having the same problem. I have
• Towards the beginning of May, my entire system worked flawlessly until there
• LOL!! :lol: Yea, been through the confusion with them..shame to see pioneers
• thank you for the positive support, well...hell, another day another headache..called
• That was a really good statement about paying english dollars and so true. I am
• I think some time when you ask a question, they have to write it down, and then look
• What time do you call and what time zone. I am not saying they are not nice. I said

danielbo posted "I wish you luck and even I will pray for you and I never even do that. Because I am sorry" on 06/20/2007

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