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Vonage I will have mom in law try that from her CPU tomorrow. She called up BrightHouse



I will have mom in law try that from her CPU tomorrow. She called up BrightHouse (TWC) and told them that I had gathered from you folks and other forums that it was a packet loss issue. In her call, they had her do some testing through command prompt...there were three tests, two of them passed without any failures, 1 had a loss of 3%. I told her that from reading other posts, a scan must take at least a 24 hour period to get a real idea of what's going on.

I called up TWC unbeknownst to her telephone call to TWC and checked on a new cable modem. She's schedule for Wednesday 12-5 p.m. for them to install a Motorola and take out the Toshiba. We'll see if that works any better.

At this point, I will have her run the test files and give you the speed that she's receiving, until then I guess I'll wait for any more helpful troubleshooters or Wednesday for and update...

Thanks ALL!



Read The Full Thread:

Problems with other people hearing


Here's the deal, I'll try to make it as easy to understand as possible: Mom
Had the exact same issue... mine was due to packet loss errors on my connection,
Thanks for reply chrisp... Did a little bit of reading thanks to your links,
Sorry - but have no clue on the 2500 model... I'm also on a different ISP and from
I'm going to look at this post more tomorrow (on a cell phone right now) but I can

white350 posted "I will have mom in law try that from her CPU tomorrow. She called up BrightHouse" on 01/16/2005

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