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Vonage I went into the router and disabled the firewall altogether to see what this would



I went into the router and disabled the firewall altogether to see what this would do, and it did in fact impact the ability to dial *123 effectively. "Why?" is my big question here.

When I disabled SPI and anti-DoS, *123 works like a champ. This is repeatable consistantly. Re-enable SPI and anti-DoS, *123 fails. Consistantly. The h.323 setting appeared to make no difference but I'm not so sure it would since in my router, it would appear that h.323 is part of the SPI which I obviously already disabled when I clicked off the SPI and anti-DoS option. So unchecking or checking the box for h.323 would seem to be ineffective in producing any change if SPI is turned off anyway.

So anyway we've got a direct correlation. I'm not real keen on totally disabling safety mechanisms in the firewall (for whatever little value they may have), so I wonder if some of the DoS thresholds can be adjusted to allow for the Vonage traffic but not the traffic that is likely to be unwanted.

Now the folks at SMC weren't terribly helpful as my device is outside of warranty, but I really do want to understand the why of this. What is it about the Vonage traffic that is being interpreted by the router as problematic? Can thresholds be tweaked to allow for it?

Here are some settings that can be tweaked when the SPI and anti-DoS setting is enabled:

(this section: each option either on or off)
Packet Fragmentation
TCP Connection
UDP Session
FTP Service
H.323 Service
TFTP Service

(this section has number values)
Fragmentation half-open wait: ___ secs
TCP SYN wait: ___ sec.
TCP FIN wait: ___ sec.
TCP connection idle timeout: ___ sec.
UDP session idle timeout: sec.
H.323 data channel idle timeout: ___ sec.
(current settings are: 10, 30, 5, 3600, 30, 180)

(this section has number values)
Total incomplete TCP/UDP sessions HIGH: ___ session
Total incomplete TCP/UDP sessions LOW: ___ session
Incomplete TCP/UDP sessions (per min) HIGH: ___ session
Incomplete TCP/UDP sessions (per min) LOW: ___ session
Maximum incomplete TCP/UDP sessions number from same host: ___
Incomplete TCP/UDP sessions detect sensitive time period: ___ msec.
Maximum half-open fragmentation packet number from same host: ___
Half-open fragmentation detect sensitive time period: ___ msec.
Flooding cracker block time: ___ sec.
(current values are: 300, 250, 250, 200, 10, 300, 30, 1000, 300)



Read The Full Thread:

Can''t reach voicemail from my vonage line using *123 or...


Hello. I can't access voicemail from my vonage line by dialing *123 or by calling
Your SMC router is blocking the traffic. Enter its setup page and in the firewall
While I am more than happy to make changes in my router to facilitate troubleshooting,
rm, You may already know this and/or be doing this, but here is what I found: When

rm posted "I went into the router and disabled the firewall altogether to see what this would" on 11/06/2006

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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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