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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I was told by the Vonage Sales Person that I could keep only my phone number if I got



I was told by the Vonage Sales Person that I could keep only my phone number if I got the Premium Business Account. I would need to get a new fax number. He said, however, that If I got the Premium Home Account for $ 24.99, I could Port over my Business Number and then get a regular Home account for $ 14.95 and keep my fax number. I was a happy camper.

He said that I would be receiving two routers. I asked if I had to pay for 2 routers and he once again said you have two lines, do you want 2 routers? I said only if they are free upfront and monthly. He said yes there are free.

I got an email that said they had the wrong information about my credit card and I had to reenter it on my account. That seemed strange as I went over it several times with the salesman.

Then I got an email from Vonage asking for my permission to cancel my phone service with Quest and switch to Vonage, there was no mention of my fax number.

When a box arrived with the router, there was only one. I called Vonage (woman from India or Pakistan) she said that I only needed one box for both phone numbers. I really couldn't understand her. I asked to talk to a manager. He too spoke with a strong Indian or Paskistani accent. He couldn't answer my questions either. He put me on hold for a while.

When he came back he explained that the way I was trying to set up my fax either would or wouldnt send faxes and either would or wouldnt receive faxes. I could not understand him. He was very polite, however. He said I could get a new fax number for $ 9.95 per month. He said Vonage doesnt allow people to keep their old fax number.

Now I have to keep my local phone provider and pay a high price for a fax line. For some reason I cant keep my old fax number with Vonage. I would really like to switch my fax number too. Anyone have a solution to this problem?



Read The Full Thread:

Fax Number - Wont let me keep old one


Everytime I read something like this I want to fly overseas and start slapping
I took your advise and spoke to someone that speaks the "Kings English". If we made
Radical! Yeah I don't know what the deal is, for whatever reason, we can't port
Even within Vonage there are different interpretations. First, 'You can't port
what about porting over my toll free 888 number. what kind of monkey business are
I don't think you can port over an 800 or 888 number.
http://vonage.com/help.php?article=240 You cannot port a toll-free number

lj posted "I was told by the Vonage Sales Person that I could keep only my phone number if I got" on 01/30/2006

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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