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dapala Posted:
The voice was
really breaking up
bad at first but I
lowered the
bandwith which
eliminated...
In The Forum:
Vonage
Topic:
Internet Connection Terrible Ever Since I Got Vonage
On Nov 21, 2008 at 19:04:55

jackracko Posted:
Did you try to
connect your
computer directly
to action tec
router?...
In The Forum:
Vonage
Topic:
Internet Connection Terrible Ever Since I Got Vonage
On Nov 21, 2008 at 18:54:53

tfc Posted:
VonTechMgr: I
removed the port
forwarding to test
to see if my
current setup
works....
In The Forum:
Vonage
Topic:
Multiple accounts sharing an Internet connection
On Nov 21, 2008 at 18:50:35

whatumean Posted:
What is your setup
(in terms of how
your equipment is
connected)? Is it
only the...
In The Forum:
Vonage
Topic:
Internet Connection Terrible Ever Since I Got Vonage
On Nov 21, 2008 at 18:42:12

dapala Posted:
I have Qwest DSL
with a VDV21-VD
Vonage and an
Action Tec modem
from Qwest and a
Linksys...
In The Forum:
Vonage
Topic:
Internet Connection Terrible Ever Since I Got Vonage
On Nov 21, 2008 at 18:00:03

VonTechMgr Posted:
Port forwarding in
theory should
never be needed
because of the
Vonage SIP through...
In The Forum:
Vonage
Topic:
Multiple accounts sharing an Internet connection
On Nov 21, 2008 at 17:32:00

VonTechMgr Posted:
When you say your
on the internet
now, is your
Linksys router
connected to the
modem...
In The Forum:
Vonage
Topic:
V-Portal - Error 002 - insufficient or incorrect network...
On Nov 21, 2008 at 17:15:16

mundy5 Posted:
what I am
suggesting is that
your router should
know where the
signal is suppose...
In The Forum:
Vonage
Topic:
Multiple accounts sharing an Internet connection
On Nov 21, 2008 at 17:12:36

tfc Posted:
mundy5: I am using
the 2 ports with
my current setup,
a v-portal, one
for phone,...
In The Forum:
Vonage
Topic:
Multiple accounts sharing an Internet connection
On Nov 21, 2008 at 17:04:13

mundy5 Posted:
tfc, your
situation is no
different than
someone who is
running a small
business...
In The Forum:
Vonage
Topic:
Multiple accounts sharing an Internet connection
On Nov 21, 2008 at 16:57:58

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Vonage I was quite keen to make use of the promotion where you can make free calls to Australia,

I was quite keen to make use of the promotion where you can make free calls to Australia, US etc for £7.99 a month. :lol: I was an existing cusomer and phoned up. Was told that a new account would have to be created and my old account to be deactivated. My existing numbers would be swapped over (macswap) Salesteam said this would take a couple of hours so I actioned it at night. Salesteam was very efficient but I was on hold for 1.5 hours to account management who did not know how to deal with the situation. The phone was still not working the next day (12 hours later). So be warned. Do not swap if you cannot go without the phone for 1 or 2 days. :twisted: When you swap to a new account your logon changes. You lose all your records of all your incoming and outgoing calls and the costs involved. You risk losing your numbers and you definitely lose the use of your phones for 24-48 hours. :evil: Surely there must be an easier way to get customers to upgrade their packages/promotions?. :?:

Read The Full Thread:

Changing to another promotion causes problems

• Just received email from CS asking me to tel. them re change to World 2 promotion. The
• Yes I agree, they have said they will take my comments on board regarding the primitive
• HI, are you still without outgoing phone service? Tempted to call CS and move
• Yes I was without outgoing service for 3 days. Eventually phoned up and was told
• Right bit the bullet and called CS to switch over to world plan2. No problems,
• Have vonage residential unlimited with free calls to USA and some other counties.
• Well i just phoned up today. Was told to call another number acuse i am eisting customer.
• My charge was just £5.99 BUT told activation would be immediate. Following
• At the moment i am on £7.99 /month Residential Unlimited Promotion So shall

vlenters posted "I was quite keen to make use of the promotion where you can make free calls to Australia," on 12/08/2006

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