Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
Denismxnax Posted:
There are unique
personal reasons
why someone may
fasten to simple
czyszczenie
...

In The Forum:
Hard Wiring - Installation
Topic:
obtain czyszczenie dachow rzeszow
On Feb 26, 2017 at 17:34:31

StevenLak Posted:
best shoes to buy
for standing all
day while pregnant
bulma costume
buyers
...

In The Forum:
Vonage
Topic:
buy nsexjj
On Feb 26, 2017 at 08:57:51

pyhomboms Posted:
...
In The Forum:
Vonage
Topic:
Cheap Soccer Jerseys
On Feb 25, 2017 at 03:46:30

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30


Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.

Syndication

Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal



Vonage UK Review
Vonage UK Review



Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review



Salt Lake City: impressions after several months
Salt Lake City: impressions after several months




Vonage Reviews

Vonage I was informed last night after I could not get the Indian call center rep to give



I was informed last night after I could not get the Indian call center rep to give me a straight answer to a simple question that Vonage has call centers in both countries. I have done a search on this from other forum members and find that all have similar complaints.

I thought I read somewhere that Vonage would not be doing this as most companies that do this get very negative feedback. If Vonage is doing this to cut down on complaints about long waits for customer service reps then it will back fire on them for sure.

I have been living in the Philippines for 26 years and have had numerous Philippine employees over the years. They can speak English at a comfortable level and a lot of them can quote you the English language rules better than I know them. But I have noticed most of them that have learned their English in the local schools are very weak when it comes to conversational English. If they grew in a two language home like my kids did then this tends not to be a problem.

If you try dealing with their customer service personnel at the Philippine cell phone companies forget it. They have their little script that they keep repeating incessantly like "we are sorry for this problem" or "no problem we will make note of that and get back to you". They never do unless you demand to get the name of their supervisor and then I will get a call back from the supervisor. At this level they are usually pretty good but then their hands are tied by the bureaucratic nature of the way these companies are run. I would say it usually takes me 3 and 4 times longer to solve a problem with them versus a US customer service rep.

I hope that this is only an interim measure until they can get US workers trained and on the job. I believe myself and many others will look elsewhere for Voip service if they use them on a permanent basis.



Read The Full Thread:

Call Centers - Indian & Philippine


Why pay a US CSR 14.00/hr when you can pay someone in india 1.00/hr or less. All the
AMEN to that...for two months I have been trying to get my phone number transferred
When you always go for low price you get what you pay for and in this case it is o so
I dont even bother calling CS anymore. I never have any vonage issues anyway. I
It's true that Vonage has offices worldwide. The DIRECT SALES department is in

gncab posted "I was informed last night after I could not get the Indian call center rep to give" on 06/07/2005

Vonage Service Plans


Vonage VoIP Members
Members List Members
New elmeruy60
New Today 2
Yesterday 5
Total 99797

Who Is On Site
Visitors 76
Members 0
Total 76


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.09
Change:   N/A
Up to 15 Minute Delay

Site Search
 






†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

www.vonage-forum.com is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other www.vonage-forum.com content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at www.vonage.com to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.


Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.68 Seconds and 540 Pages In The Last 60 Seconds
The Vonage VoIP Forum