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Vonage I was also forced to change to a credit card. My bank, First Direct, had not heard
I was also forced to change to a credit card. My bank, First Direct, had not heard of the problem on 9th April, but did admit that they were changing their debit cards themselves over to VISA from Maestro at some stage in the future.
My father also has a Vonage phone. He does not have a credit card and no other payment method is possible for him, so it looks like he will be disconnected, which he is very very angry about.
Interestingly, he has also just had the same problem with another company, a UK-based company, so I'm wondering if this is just a start of a bigger issue that has yet to be publicised ?
I feel very let-down by Vonage and was surprised at their non-customer focused approach ... "your account will be suspended".
Read The Full Thread: Vonage are no longer taking Maestro cards
• I go an email today saying vonage are no longer going to take mestro cards as they
• I am in the same situation, I dont know why we cant just pay this monthly? or offer
• Yes i am so angry with them. I hope the vonage people in the uk are looking at this
• I very much agree, why can't Vonage have a direct debit service, seeing as they
• A pain to say the least ....I want to retain this excellent phone service but now
• First time I spoke to them I got to speak to a supervisor, he was going to get back
• Yes i no there customer service is very poor. I have a good mind to put this on BBC
• Well im going to be first to say this is complete and utter Bullsh!!!T
I have
• Quite possibly its the financial state of the company that has caused the Maestro
arlott posted "I was also forced to change to a credit card. My bank, First Direct, had not heard" on 04/24/2008 |
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