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nayan007 Posted:
did they tell you
about what all the
changes they have
made,because I am
also having
...

In The Forum:
Vonage
Topic:
DTMF problem with Vonage and Intercall Reservation Plus
On Feb 11, 2012 at 12:19:53

nayan007 Posted:
Please go through
the link. Here it
is given the
solution of the
problem stepwise.
...

In The Forum:
Vonage
Topic:
can''t get a dialtone using US box in UK
On Feb 11, 2012 at 12:02:07

Ikeman Posted:
I did this last
summer for six
weeks. It worked
perfectly. I also
used a phone that
...

In The Forum:
Vonage
Topic:
can''t get a dialtone using US box in UK
On Feb 09, 2012 at 17:25:55

Ikeman Posted:
I contacted Vonage
and the issue was
escalated to the
Advanced Technical
Support
...

In The Forum:
Vonage
Topic:
DTMF problem with Vonage and Intercall Reservation Plus
On Feb 09, 2012 at 17:11:49

Beardy Posted:
My sister lives in
Italy, her
boyfriend is in
AL. When
travelling he
rings her by
...

In The Forum:
Vonage
Topic:
Problem calling from US to Europe
On Feb 09, 2012 at 10:35:05

cust2005 Posted:
I was having
problems all
yesterday (Feb
2nd). Outbound
calls,
either: ring
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 03, 2012 at 10:27:48

rebus Posted:
This morning all
inbound calls from
non-Vonage numbers
are hitting my
cellphone
...

In The Forum:
Vonage
Topic:
Inbound calls going to network availability number
On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
my VOIP system and
I need to connect
it to out site of
my country. How
...

In The Forum:
Vonage
Topic:
how to start VOIP with Vonage
On Feb 02, 2012 at 00:13:30

Stevebo Posted:
My Comcast
Internet cable
outlet is located
in a room apart
from where my
Vonage
...

In The Forum:
Vonage
Topic:
Connecting Vonage Box to Wirless Network
On Jan 31, 2012 at 20:55:18

sahabjee Posted:
Setting these
problems aside,
the FRITZ!Box is a
perfectly priced
and ideally
...

In The Forum:
Vonage
Topic:
modem/router combo and phone ports
On Jan 30, 2012 at 19:24:23


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Vonage I was also a loyal Vonage customer for over two years until my RTP300 developed



I was also a loyal Vonage customer for over two years until my RTP300 developed static all the time! Vonage just kept giving me the continual run around until I just gave up with them and switched to another Voip service provider who sent me a free router that has worked just fine for the the last three months

This is the only reason I dropped Vonage. I would have it was logical to them to spend the $60 odd dollars on a free out of warranty replacement in order to retain a long time customer that would probably cost them at least that to replace?? Of course not until the call to cancel do they start throwing money at you to stay. However by that time the bad CS experience has put you past the point of no return



Read The Full Thread:

Is it possible to get a free/discounted router upgrade?


Hey. I've been starting to have trouble with the original Linksys router that
If your vonage supplied device is still under warranty, vonage will replace it
Call up and say you want to cancel your account. Somewhere in the discussion, drop
I agree with you 100% but unfortunately Vonage is just following suit. I would
If you want to know why anything is the way it is, follow the money trail. Most
Large corporations treat customers bad because they can........ In the long
From recent personal experience, yes. Call and request to speak to account
so thats the trick then, reach that dept and threaten to cancel your service to
No, I had no need to threaten to cancel my service. This is a tactic used only by those
Excuse me? You're joking, right? I talked with 4 different reps, and gave

DaveBusa posted "I was also a loyal Vonage customer for over two years until my RTP300 developed" on 07/12/2007

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1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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