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Vonage I was a skeptic about how "mainstream" a consumer VOIP offering could be, but decided
I was a skeptic about how "mainstream" a consumer VOIP offering could be, but decided to give the "top-rated" player a road test.
Been on Vonage for 6 weeks. I agree that the technology is "new" - but it's not *that* new. The technology has had time to mature. But perhaps Vonage as an operation needs more time to develop their network, backend systems and partner relationships.
The problems with the portal are one thing. I do not necessarily need the portal to benefit from the service. Portal performance has been gettimg markedly worse in the last 10 days. Being unable to access voicemail through the portal is an annoyance. But delays up to 20 seconds before voicemail greeting after the "ringing" stops for people trying to call me is not acceptable, which is what I've been seeing most of the afternoon. Not to mention I have not been able to make outgoing calls.
I've had problems with call quality that I know for a fact are NOT due to the ISP or my connection as I am a senior tech at the provider ISP and can see the peformance of my connection through every piece of hardware out to the backbone in real-time. I am also affiliated with a local CLEC but I can't seem to get a straight answer about whether my local number can be ported or not through the Vonage partner provider in my Rate Center. Accoring to Vonage my 911 address seems to be either valid or invalid depending on whether that particular day of the week an 'n' in the name or not.
For the notion of "all the money" being saved over the Bells...my time is money and I've already spent a year's worth of savings in the value of my time dealing with Vonage service and support issues. Vonage is rapidly losing any appeal it once had...
Read The Full Thread: Is all of Vonage completely down?
• There are no service announcements, but I can't connect to either www.vonage.com
• I am in Connecticut and i cannot make or receive calls and I cannot access Vonage.com
• seems to be having some strange issues...but overall phone service appears down.
• nice of them to send out an email to let us know what is happening...
• When we make outbound calls from our Vonage line to our POTS number, it rings on
• I dial *123 to get my menu and after 20 seconds it asks for my password. I enter it
• Same issues here..... I get a dial tone but no calls are going out. Just ring, ring,
• Now I just get a fast busy signal when i call out.
• Wish I could be that unconcerned, but I use my line for business. People are trying
• From The Vonage Forum feed:
masqcy posted "I was a skeptic about how "mainstream" a consumer VOIP offering could be, but decided" on 08/03/2005 |
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