Sign up

Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

Vonage VoIP Forums

Vonage In The News
Vonage Holdings Corp. Reports Fourth Quarter and Full Year 2013 Results

Carolyn Katz Elected to Board of Directors of Vonage Holdings Corp.


Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

Vonage UK Review
Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

Vonage Reviews

Vonage I wanted to approach this post more from a marketing and customer service perspective.

I wanted to approach this post more from a marketing and customer service perspective. I have had some great tech help from this site in the past. Still, I needed to put this trend I'm seeing in focus from the customer's, not technician's, eyes.

Quick background ... I have been a Vonage customer since October 22, 2005. My Comcast modem is connected to a Belkin wireless router and that's connected to my Vonage device. In the past year, I have replaced my cordless phones, wireless router and Comcast cable modem because of normal wear and tear issues (all were 2-3 years old). For awhile after that, life in phone-land was good.

I have had a strong hunch over the past couple of months that something was wrong with my service and Comcast might be to blame. After checking this forum, now I know why my Vonage service has been terrible (i.e., Comcast limiting Vonage's participation on their bandwidth). Comcast, of course, never admitted this to me. I had to do my homework on here and the Internet.

The long and short is that I have reached the end of my road with Vonage. I have had 3.5 years of up and down service, not all of which was Vonage's fault. I love the concept, but it's simply too reliant on another company's service to serve me well.

As a small business owner, I need a RELIABLE AND CONSISTENT phone service with unlimited long distance calling to conduct BUSINESS. It's not in my best company or client's best interest to call Comcast, Belkin and Vonage throughout my workday to trouble shoot what should be a working service.

Again, we know that all of this is not Vonage's fault. But, when I have choppy outgoing calls the person on the other end isn't thinking ... "There is packet loss on his Comcast network.." or "His upload speed is really slow today.." They are telling me, "Sir, I can't hear you .. you're breaking up." Or, they just hang up on me in the middle of a conversation. I don't conduct business like that. It makes me and my business look unprofessional, which is quite the opposite.

I have been Vonage's cheerleader, supporter and critic over the past 3.5 years! I stuck by Vonage as others left. The one Refer-A-Friend I had left two months ago in anger (another Comcast/Vonage victim). She now has no problems with her Comcast Digital Voice service. We know why, though..

I would encourage the powers that be at Vonage to step up to the plate for their CUSTOMERS. I know they have 2.5 million of them and growing. But, I'm a faithful ONE that they're losing. 41 months of consistent revenue on two lines (phone and fax) will now cease, and this affects their ARPU (average revenue per user) numbers they track. And it's really NOT Vonage's fault, but unfortunately they have to pay the price.

At the end of the day, I just want to talk on the phone. For 41 months, I've often wondered, "Is that too much to ask??" Thankfully, I can keep my same number with the new service. Maybe one day I'll come back to Vonage and the kinks (i.e., ISP dependency issues) will be resolved in support of the CUSTOMER. :?

Read The Full Thread:

Reaching the end of the road with my service...

I'm glad you got a deal and are happy. In the end that is all that matters! :)

One other thing to consider here is all tax, fees, ect we pay on the Vonage service
Good point, but I use my internet a heck of a lot more than my telephone and rely on
I just dropped Comcrap (after 20+ years) and switched to Fios internet and my Vonage
/me drools. We're wishing for FiOS around here.
Just an update everyone ... I bid farewell to Vonage on April 29, 2009. I now
For now . . .

SoulFan posted "I wanted to approach this post more from a marketing and customer service perspective." on 03/10/2009

Vonage Service Plans

Vonage VoIP Members
Members List Members
New ScottBoark
New Today 0
Yesterday 1
Total 98684

Who Is On Site
Visitors 94
Members 0
Total 94

Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Value: 6.23
Change:   N/A
Up to 15 Minute Delay

Site Search

†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See for details.

** Certain call types excluded. is not an official Vonage support website & is independently operated.
All logos and trademarks are property of their respective owners. All comments are property of their posters.
All other content is © Copyright 2002 - 2013 by 4Sight Media LLC.

Thinking of signing up for Vonage but have questions?
Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074
No Vonage Promotion Code or Coupon Codes are required at to receive any special,
best Vonage cheap deals, free sign up offers or discounts.

[ | | | | | ]

Vonage Forum Site Maps

Vonage | VoIP Forum | How VoIP Works | Wiring and Installation Page Two | International Rate Plans 2 | Internet Phone
Promotion | Vonage Review | VoIP | Broadband Phone | Free Month | Rebate | Vonnage | Vontage | VoIP | Phone Service
Phone | llamadas ilimitadas a Mexico | Latest News | VoIP Acronyms | Deal | Philippines Globe Phone | Site Maps

The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal.
If you are considering signing up for Vonage and have found our Vonage News, Customer Reviews, Forums
& all other parts of this site useful, please use our Vonage Sign up page.

Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.68 Seconds and 448 Pages In The Last 60 Seconds
The Vonage VoIP Forum