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Vonage I'vent had dialtone in my house ever since I started with Vonage last week of Feb.



I'vent had dialtone in my house ever since I started with Vonage last week of Feb. I too have a RT31P2 Linksys Broadband Router that Vonage sent me.

1. I tried the router in a standalone mode - i.e. directly connecting it to the Cable Modem, and then connecting one of the LAN ports to my PC. I also connected the PHONE jack to PHONE 1. I'm able to for a brief moment connect to 192.168.15.1 using my browser, but after that I loose connection and the power light keeps blinking. The phone light is one for exactly 1 minute and it dissappears.

2. I also tried connecting the RT31P2 to my wireless router BEFW1154. The wireless router is connected to the Cable Modem, and is also connected to my PC in addition to the RT31P2. I do get an IP address on my PC - so I know my cable modem is working fine. However, I see the same problem with the power light blinking constantly with no phone connection.

3. I've tried holding close to 2.5 hrs on my cell phone for Vonage support - with no avail - until today when I managed to get a voice on the other end. It turned out to be a sales rep :) He said he'd elevate it to Tier 2 support and that I'll be reached by the end of the day. No word as yet.

I suspect that the firmware in the box is faulty or corrupted. But, what do I do? This is very frustrating given that all we have is a cell and that we are still waiting for our number to be transferred!!

Any thoughts?



Read The Full Thread:

Could not get the dial tone after connection.


I have Linksys RT31P2 Device adapter. I installed as explained in the "Installation
Try resetting modem, router and Linksys
Tried that in that order. Didn't work. Thanks for your help though.
That could be it the firmware...maybe you need to reinstall the firmware. You
Thanks for your reply. I tried the stand-alone approach (cable-modem to Linksys
www.linksys.com
ninadtambe: what happens if you connect the vonage device directly to the modem.
Thanks everyone for their reply. It finally worked. I had to download the latest
For the Cable -> Wireless Router -> VOIP setup Do not change any of the

vaghul posted "I'vent had dialtone in my house ever since I started with Vonage last week of Feb." on 03/05/2005

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