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Vonage I've tried the off-shore support, it's less than great, so I'm hoping to get some



I've tried the off-shore support, it's less than great, so I'm hoping to get some guidance here on several things assuming that y'all know more than those guys do.

I'm a comcast customer in Illinois with two VT100 adapters (two Vonage accounts). One adapter is in front of my Linksys WRT54G S router, and one adapter is behind it. The adapter in front of the router is supposed to have priority, and the one behind the router is less important (call quality-wise). I'm not using any of the wireless capabilities (everything is wired).

I'm supposed to get 6mps download from comcast, but having a VT100 between the cable modem and the router seems to be limiting my speed to 3.9mps. Taking it out of the config increases my speed test results to 4.2mps. I can talk to comcast about why I'm not getting closer to 6mbs, but want to be imformed about the limitations of my VT100s (if any) before I shake their chain.

Second issue:
Both lines have been experiencing intermittent outbound quality problems. It comes and goes, but when it's bad it's really bad. Pings and Tracerts at the moment are fine though (no undo delays or packet loss) and so is call quality. So...

Should I do something about these VT100s? If so, what? Can they be turned in and replaced? If so, what should I get or ask for? What will be the most reliable way to place them? One in front and one behind the router, or is that not needed with newer devices?

Thanks in advance for any help or suggestions.



Read The Full Thread:

Adapter Choices & Configuration Options?


I assume your WRT54G2 is a WRT54G V2? If so, I'd put that up front, then use its
My bad, it's a WRT54G S . Went back and fixed original post, sorry.
I assume your WRT54G2 is a WRT54G V2?... No problem. Same rules apply.

Rocket123 posted "I've tried the off-shore support, it's less than great, so I'm hoping to get some" on 03/07/2006

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