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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



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You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews

Vonage I’ve read many posts about choppy audio. I am a new Vonage user (less than 2 months)



I’ve read many posts about choppy audio. I am a new Vonage user (less than 2 months) and have experienced choppy audio from day 1. Initially I had my bandwidth saver setting on the best quality setting, but have since set it to the lowest setting. I have extended the distance of the V-Portal to any other device to at least 20 feet.

When I reset the portal, the choppy audio goes away for a short period of time, but it always comes back. I’ve read that some have “fixed” this problem by using an older rev of the Portal firmware, but I can’t seem to find those posts.

I have tried connecting my phone (both wireless and wired) to the portal and using my home phone wiring and there is no perceived difference.

1. Reston, Virginia
2. Verizon FiOS
3. Download speed 20Mbps, Upload speed 5Mbps
4. No modem required for FiOS connection to internet
5. V-Portal, HW version 135, SW version 3.0.1-0.2.10
6. Verizon FiOS ONT->Cat 5->D-Link 624 Rev C->Vonage Adapter->Phone
7. choppy audio
8. March 23rd Voip Test results using wired connection to D-Link router

Speed test statistics
-
Download speed: 17504368 bps
Upload speed: 4643152 bps
Quality of service: 96 %
Download test type: socket
Upload test type: socket
Maximum download pause: 86 ms
Average download pause: 1 ms
Minimum round trip time to server: 63 ms
Average round trip time to server: 84 ms

Voip test statistics
-
Jitter: you -> server: 0.4 ms
Jitter: server -> you: 0.9 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 78
Estimated MOS score: 4.3

March 23rd VoIPtest results using wireless connection to D-Link router

Speed test statistics
-
Download speed: 8293680 bps
Upload speed: 4688000 bps
Quality of service: 94 %
Download test type: socket
Upload test type: socket
Maximum download pause: 118 ms
Average download pause: 3 ms
Minimum round trip time to server: 61 ms
Average round trip time to server: 81 ms

Voip test statistics
-
Jitter: you -> server: 0.3 ms
Jitter: server -> you: 0.7 ms
Packet loss: you -> server: 0.0 %
Packet loss: server -> you: 0.0 %
Packet discards: 0.0 %
Packets out of order: 0.0 %
Number of supported Voip lines: 79
Estimated MOS score:4.4



Read The Full Thread:

Choppy audio, VoIP Tests good


are you able to switch your setup to: Verizon FiOS ONT->Cat 5->Vonage
OK I just reconfigured the V-Portal and my D-Link DI-624 router. I had to use MAC
Great! Let us know if you experience audio issues now. No, you cannot use a
It has been a few hours now and the audio is good, not choppy at all. This seems to

jtgreen57 posted "I’ve read many posts about choppy audio. I am a new Vonage user (less than 2 months)" on 03/23/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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