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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage I've had vonage service for about a year now and up until about a month ago it has



I've had Vonage service for about a year now and up until about a month ago it has been great. For the last month however I've been getting almost constant disconnects. It happens on both incoming and outgoing calls, and can occur a couple minutes into a call or 30+ minutes in. There will be a slight click, dead air, and about 5-6 seconds later dial tone.

Things I've tried:
1. Called Adelphia, talked to level one and level two support and could find nothing wrong with my cable modem.
2. Replaced the cat 5 between my cable modem and Vonage router.
3. Done all sorts of reboots to the Vonage router and cable modem.
4. Found any cheap splitters and/or twist on coax ends in my system and replaced them with high quality crimp on ends and quality splitters.
5. Tried an inline coax amp from Radio Shack (a two way model). No difference so it's going back.
6. Tried different phones.
7. Removed my whole house wiring setup and ran a single phone directly from the Vonage router.
8. Called Vonage support, several times, and even got to talk to a couple American techs who were probably the upper level support.
9. Removed my wireless access point from the Vonage router.
10. Verified latest router firmware.

At this point I'm pretty sure this is a Vonage issue and not an Adelphia issue. I set up a ping -t to www.vonage.com and piped it to a text file, leaving it running about 45 minutes. I only dropped 3 packets in 45 minutes. All my speed tests (toast.net, pcpitstop.com, speedguide.net) show good download and upload speeds. I use both a Cisco and Microsoft VPN to connect to my companies offices in Buffalo, NY and Ft.Lauderdale, FL and neither VPN has ever dropped even when connected for several hours.

Any suggestions? That last thing tech support did was tell me they've put some sort of logging on my system, and to email then with details of any disconnects. I had two more tonight so we'll see what they have to say.



Read The Full Thread:

Constant Disconnects


Is your router a Linksys RT31P2? If so, call Vonage and ask them to replace
Yes, RT31P2. I can't believe with all those details I forgot that. :oops:
be careful, they may not replace the router for free, unless you threaten to cancel
They were actually really cool about it. They're sending me the RPT300 as a free

eskimo posted "I've had vonage service for about a year now and up until about a month ago it has" on 12/12/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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